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“Memories of a lifetime for our grandkids” 5 of 5 bubbles
Review of Tico Tours Guanacaste Bernal Mata

Tico Tours Guanacaste Bernal Mata
Certificate of Excellence
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Attraction details
Owner description: Tico Tours Guanacaste is a Licensed and Insured Tour Company. Our Company aims to provide you with an active experience of the real Costa Rica. We will take you off of the beaten path for a one-of-a-kind, matchless experience unlike those of the standard big coach tours. Tico Tours Guanacaste provides first-class personal attention, superior customer service and unique adventures for an unforgettable experience. It's truly our pleasure to share the natural beauty of Costa Rica through a native's perspective, while maintaining the desired of comfort and quality of service that today's travelers expect and deserve. Our company uses air conditioned, up-to-date vehicles with full insurance coverage. Customer satisfaction is our #1 goal! Tico Tours Guanacaste prides itself on individual attention to client. We will do all in our hands to ensure that your time in Costa Rica is truly memorable.
Stratton, Colorado
1 review
“Memories of a lifetime for our grandkids”
5 of 5 bubbles Reviewed December 3, 2013

Tico Tours helped make our family vacation absolutely awesome!!! We had 6 adults and 7 kids from 4 to 11, and they custom fit the tours to fit ALL of us!!! We did the zip-lining tour and LOVED it (kids can't decide which they liked most - the horseback riding or the zip-lining - plus they enjoyed the mudbath and pools!) Tico Tours also took our group to Palo Verde where the kids got to see white-faced monkeys and crocodiles and the beauty of that jungle area. We would recommend Tico Tours 200%.....10 on a scale of 1-10.....and a "must-do"!!!

Visited November 2013
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernalMata, Owner at Tico Tours Guanacaste Bernal Mata, responded to this review, April 25, 2015
Wow Karen T Thank you so much for taking the time to share with us the good experience you had, we are extremely happy to hear our company fulfilled your expectations and that you had such a great time and your grandkids got such nice memories. We hope to see you back soon! Thanks also for sharing your pics. Bernal Mata
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Roswell, New Mexico
1 review
“Great tour of Costa Rica”
5 of 5 bubbles Reviewed November 30, 2013 via mobile

My husband and I had a great time on this tour. Alex was our guide and he delivered! The trip was fun and extremely well priced.

Helpful?
Thank BLHtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernalMata, Owner at Tico Tours Guanacaste Bernal Mata, responded to this review, April 25, 2015
BLHtravels I'll let Alex know you mentioned him. I'm glad to know that you and your husband enjoyed our services. Hope you guys make it back. Bernal Mata
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Manhattan, Illinois
1 review
“GREAT Tour Company!”
5 of 5 bubbles Reviewed November 5, 2013

My friends and I visited Costa Rica in January of 2013 and Tico Tours definitely made our trip unbelievable. We used them as a shuttle service to take us to our rental from the airport. Not only were they were there on time waiting with a cooler of drinks, but our driver gave us a mini-tour as he drove and stopped for us to take photos. Later in the week, we went on a river boat tour, a ziplining tour, and an ATV tour. On each of these tours Bernal, our guide, went above and beyond to make them special and unforgettable. He used our cameras and his own to take pictures of our adventures for us to upload onto our computer, he spoke of the land and its history with such passion that you couldn't help but fall in love with it, he was professional but made it seem as though you all had been friends forever...I really cannot say anything negative about our experience or Bernal. If you are in the area, book a tour with these guys!!

Visited January 2013
Helpful?
Thank jtkell76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernalMata, Owner at Tico Tours Guanacaste Bernal Mata, responded to this review, April 25, 2015
jtkell76 thank you so much for bringing out my name, I can't thank you enough for your words, In Tico Tours Guanacaste we understand you are on vacation and from the moment you arrive at our country until the moment you leave. Our main goal is to make you feel in home, safety and surrounded by friends, I'm glad to know you enjoyed our tours and my companion. Thanks again! Bernal Mata
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Aberdeen, Maryland
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Exactly what was promised!”
5 of 5 bubbles Reviewed October 14, 2013

We arranged airport pick up and drop off; and a white water rafting adventure. We were totally relieved when, as soon as we left the luggage claim area at LIR, the doors opened, and we saw the man with our name on the sign. We knew we were about to start on the right path. Our driver was Marco and he was wonderful and polite. We also booked a white water rafting tour on Colorado River. We had never been, so we were skeptical of what to expect. I don't know Class 1 from Class 5 but I'll tell you, this was an awesome adventure! They told me it was Class 2 and Class 3 white water. I would definitely recommend it. Our tour guide that day was Juan Marco. he was polite and informative. I enjoyed talking to him about the culture and customs on the ride from the Hilton to the river, about 30 minutes. He showed us around the town of Liberia, and we enjoyed talking with him about our families during a nice lunch at the river base. I would not hesitate to recommend Tico Tours. They were helpful and responsive in planning before we left and confirmed everything with us upon arrival...true professionals...you wont go wrong with them!

Visited October 2013
Helpful?
1 Thank Andy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernalMata, Owner at Tico Tours Guanacaste Bernal Mata, responded to this review, April 25, 2015
Traveling to a country you don't know could be confusing some times, that's why we try to be waiting minutes before your arrival to the airport. I'll definitely let Marco and Juan about your good comments on them and I must say thanks to you because there's no better publicity than the word of mouth and we really appreciate it, can't thank you enough. Bernal Mata
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Ontario, Canada
Level Contributor
205 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 150 helpful votes
“Paloverde Tour”
4 of 5 bubbles Reviewed September 26, 2013

I went on a jungle boat tour and it was enjoyable despite the rain. The shuttle arrived on time at my condo and I was met by Marcos (the driver) and Carlos (the tour guide). On board was also a couple from Texas. Not being peak season, the tour group was evidently very small. We drove for at least 45 minutes if not more to get to the boat at the river. In the interim, Carlos talked about CR culture, etc. and answered all our questions. Marcos was an awesome driver and did his best to avoid all the potholes along the way (they called it the "massage" part of the tour). Once on the boat we cruised along the river while Carlos described our surroundings and the boat driver would point out the wildlife, e.g. crocodiles, various birds, bats, monkeys, iguanas... after about an hour and being asked to tip the boat driver we then got picked up at a different location and went for lunch which was a typical Costa Rican meal - rice, beans, choice of meat, salad, vegetables, choice of soft drink or coffee and rice pudding. After that we headed back to Cayo Coco but stopped at a souvenir store requested by the couple on the tour.
In a nutshell, great tour guide, great driver, very clean shuttle van. They also provided pop, water, beer in a cooler. When making inquiries they were quick to respond to emails. Therefore why do I rate this tour a four instead of a five star... Simply because I personally don't think it warrants the $100 US price tag.

Visited September 2013
Helpful?
1 Thank cubata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BernalMata, Director of Sales at Tico Tours Guanacaste Bernal Mata, responded to this review, April 25, 2015
Dear Cubata, it's such a shame that even having a good driver in such bad roads like in the one you got the "Car Massage", a very good guide as Carlos and a nice typical Costa Rican lunch you gave us 4 stars. We don't ask our customers to tip any one, when we get out of the boat we ask people to thank our captain for his good eye, tips are completely up to you. Even if is high season we manage small groups, we don't want our customers to wait in long lines, no body likes that, and when we get on the boats is just for the people that go with us, we don't join other parties at Palo Verde, but we do appreciate reviews, thank you for taking your time and share your thoughts with us, maybe sometime you can come back in high season and you will see how we work. Luis Lios
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