We stayed here 1/29 through 2/6. After doing my online research, I had emailed the resort to request a 2nd floor room for our stay as opposed to being half underground in a 1st floor room or climbing even more stairs to a 3rd floor room. Upon check in, the girl (who I can't remember her name) tried to give us a 3rd floor room & I thought to myself...oh no, not again...as I had gone through this before at other resorts & my reason for always emailing my room/floor request before arriving. After explaining to her I had previously sent an email to their hotel website with my request & offered to show her the copy of it which I had with me, all of a sudden a 2nd floor room became available.
We liked the location of our room, #2215, which had a nice view over the pool area with a partial view of the ocean. It was probably the 5th room in from one end of the building & close enough to the ocean that you could hear the waves crashing while out on the balcony, nice! Had no complaints with the room itself, was clean & beds were comfortable & maid service was fine, even though one day we didn't have enough washcloths but that was remedied the next day. Plus, I was happy to see we had a dresser in our room with drawers, so that we could even unpack some of our clothes for our week stay. A nice little perk were the small little toiletry samples of shampoo, conditioner, hand lotion provided along with the usual body soap. Enjoyed the large balcony with the lighted ceiling fan also & a mini fridge is provided along with snacks if one wishes to partake in for a cost, a room safe also provided.
We arrived early enough to be able to check in, get in our bathing suits & hit the pool to just chill & relax after a tiring day of travel. While sitting at the swim up bar waiting for a drink seemed to take forever, bartender Elias seemed more intent on serving & visiting with other customers while I continued to wait & as I was getting ready to make my presence more known to him that I continued to wait...he finally took my drink order. He seemed to get a little more attentive over my week stay however, I was always served more promptly by more friendly bartender Manolo who seemed to be more customer oriented. Drinks were usually good but sometimes had to ask for more alcohol in them. All inclusive did not include premium liquor & would sometimes have to sign for drinks & food during stay which was explained that was for inventory purposes, even though we were staying all inclusive.
Although there is only one restaurant on the premises, I found there was enough variety in the food selections to not be redundant. All inclusive includes the breakfast, lunch & dinner buffets & food ordered through the swim up bar as well. We mainly did the buffets but another option is to order off the menu for a price for whatever is not included in the all inclusive package. We liked the option of either dining on the main floor inside, or outside on the open air patio or on the upper level, we liked the comfortable setting with the bar, tables & couches to just relax & enjoy the warm breezes & a sunset view. On only one day I had ordered an omelet that quite frankly was not so good, so I was hoping this was just a bad day. That proved to be just that one day, omelets I had after that were very good. I'm really picky about how my scrambled eggs are done & every morning I had the scrambled eggs, were delicious & done just the way I like them!! My only wish was that there was more of a variety of fish offered, was mainly sea bass in the buffets which I'm not a big fan of, did like the "fish fingers" though. Would like to acknowledge Leonardo, as one of the cooks, who we thought did a good job providing a tasty, variety of food. Service sometimes a little slow in the restaurant, but hey, you're on vacation & service was always friendly with a smile, much appreciated. Excellent Costa Rican coffee served in the mornings, loved that, just wish they had offered a more rich, half & half to go along with such good coffee.
The resort itself is only 120 rooms altogether, which I prefer over large, mega resorts. I found the majority of the staff to be very helpful & friendly & must acknowledge Fiona, I believe that's her name, as the hotel concierge who was very helpful to us in arranging some of tours we took, we appreciated her for doing such a good job! Same goes for the front desk staff, always helpful & friendly. There was only one time we did not receive a requested wake up call that was requested from the night before from a female front desk person I spoke to, oh well. We ended up being awake early anyway, the other calls we made to the front desk to gentlemen we spoke to for requested wake up calls we did receive.
We thought the location was very nice, just have to cross a not very busy road to get to the beach area. We chose Playa Flamingo beach to stay after reading it was a more passive beach area good for swimming. I never did venture into the ocean as every time I observed the waves, they seemed too big for my comfort level & I witnessed some people actually getting pummeled by the waves, some days were worse than others. One day even heard a visitor remark there were small sting rays in the water close to shore. After all, this is the Pacific ocean & not as calm as the Caribbean ocean, wasn't really an issue for me since I enjoyed the massive pool every day with the convenient swim up bar. The resort has convenient access for ATV tours or water sports/activities on their property. We did the ATV tour & were able to see other beaches in the area...Brasilito & Playa Conchal & actually I liked Playa Flamingo the best!
Playa Flamingo isn't really a city or town so shopping is limited in the area. The resort has 2 small gift shops off the lobby area & across the street is a little plaza that has a couple more shops with a couple of restaurants, Marie's & Angelina's. A short 10 minute cab ride to closest little town of Brasilito has better prices in their souvenir shops, along with a few restaurants that line the beach area there, very nice little town with friendly locals. Bigger, touristy town of Tamarindo a little further away.
A couple of little glitches that happened during my stay as mentioned above wouldn't prevent me from giving an excellent review of this resort. Overall, I found the majority of the staff here to be very accommodating, friendly & helpful. I cannot agree with some other negative reviews about staff, resort being outdated, pools dirty, food, etc. Granted, reviews are made based on personal experience & mine was a positive one by far. Enjoyed my stay here with friendly, helpful, smiling staff, willing to accommodate their customer's needs. Beautifully landscaped property with clean rooms, nice open air lobby, large clean pool & good food in a scenic location on the beach. I've traveled to some caribbean islands where although the sights were beautiful, they were lacking in customer service & friendliness with some of the locals being downright rude. For example, my friend was asked by one of the hotel's staff on our departure if there was anything they could improve upon. This was impressive & proves that this resort is striving to do their best to satisfy their customers that they would take the time to ask for suggestions for improvement! For the first time visitor to Costa Rica enjoy this beautiful, friendly country & I can personally recommend this resort for an enjoyable vacation!
- Official Description (provided by the hotel):
- The only resort located on one of Costa Rica's most famous blue-flag, ecologically protected beaches, this resort location is the perfect beachfront base from which to explore all of Costa Rica’s natural beauty and adventure. ... more less
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- Also Known As:
- Flamingo Beach Resort And Spa
- Flamingo Beach Hotel Playa Flamingo
- Flamingo Beach Resort Costa Rica
- Flamingo Beach Resort & Spa Costa Rica/Playa Flamingo