My wife and I are advanced PADI divers and went out for an Ocean voyage with the crew from Rich Coast. I found that office staff were very helpful and spoke perfect english. One of the women there spoke about 5 languages. There were no difficulties. They were very good with pointing out the wildlife and they had hand signs for everything. They were diligent in checking to see that you were ok and happy. We ran into some Jellyfish and my Wife suffered from what I call "Ocean Madness" but that is just white person speak for being scarred sh1tless of jellyfish stings. The staff proptly covered her face, brought her up to decompress and provided her with vinegar. They also offered us Pineapple, Cookies, Water and Juice. I have nothing negative to say about Rich Coast Diving.