My family just completed a week long visit to the Villa. 9 adults and 3 children - ages ranged from 4 yo - 75 yo. The property was perfect for this family reunion / birthday celebration vacation!
We arrived at the Villa, located atop a bumpy dirt road (don't be discouraged - many roads are this way in Costa Rica), after a brieft 25 minute drive from Liberia airport (arranged through the Villa) and were greeted by the entire staff, providing us with cold towels & signature cocktails. After a tour of the facility by Dayana & Jennifer (the Concierge & Manager), our bags were taken to our rooms & we headed right to the pool, where the staff had a light lunch/snack waiting for us. This first impression of the property was not a 1 time experience - this was the level of service we received the entire vacation.
I had a hard time believing the other reviewers when they said that the staff became like family, but after spending 7 days with them, I truly feel the same way.
First - the property - a bit to far from the town to walk with kids, but a great run early in the morning. The location was NO issue at all though, as complimentary transportation was provided daily. The entire facility was wall decorated and VERY clean. The furniture and beds were all very comfortable & ample seating indoor & out. The favorite spots were the outdoor patio by the pool, down by the pool bar & the main living room, where we gathered regularly. We did not utilize the downstairs garden bedroom.
The staff - and this is where the 5star property maintains it's 5 stars. From the lovely housekeepers (Rosa & Magdalia) to the hard working chefs (Gabriel & Diego) to our excellent bartender (Christian) and the fabulous management (Dayana & Jennifer) - ALL, every single one, was fantastic. The Costa Rican people are very family oriented and you experience this as they all welcomed our children & catered to them daily. They began to know us after just a day, and knew our patterns for meal times, pool time, happy hour,etc... They kindly waited to clean rooms until after we were out on an excursion or down by the pool - it was never an inconvenience. Anything that we needed, they would get for us - from stamps on postcards to popcorn for the kids. I would go back to the Villa because of the staff that Dayana has gathered. Our entire group was overly impressed with the staff (even the staff mascot, Tica)
The food - again, 5 star all the way. Prior to your arrival you can fill out a survey regarding food preferences & allergies. Again, the staff went out of the way to accomodate the various food allergies our group had, without compromising on quality. The food was excellent - every meal felt like eating at a nice restaurant. We opted for the premium food selection and it was well worth it. OF all the meals, we seemed to enjoy the traditional Costa Rican breakfast the best! Some examples of our dinners: Steak with Peppercorn Sauce, Seared Ahi Tuna, Shrimp with Cream Sauce, Grilled Mahi Mahi, Baked chicken with Rosemary sauce. Every dinner included either a salad or soup (the carrot soup was our favorite). And for lunch: Chicken Quesadillas, Beef Fajitas, House made cheeseburgers, Chicken Wrap sandwiches, Beef nachos. Snacks: Guacamole, House baked banana bread and chocolate bread, housemade tortillas & chips, Fresh fruit
The excursions & transportation - wait to book unti you are at the Villa (unless they advise you to book prior). Dayana knows EVERYONE in town - she knows what is a tourist trap, she knows the prices you should pay, she knows how to find excursions to accomodate all or some of your group. In addition, if there is a cancellation or something goes wrong (as it did for our guys fishing trip), she can take care of getting you refunded.
One of the BEST features of booking at the Villas is that Dayana or Jennifer will go WITH you on the excursion (at no cost to you). This helps with translation, requests, etc... She can also point out cultural or historical information for you and assist you when shopping in town. And actually what we really appreciated as well was booking the transportation with her for excursions - this ensured that the vehicle STAYED where you were - so in our case - the fishing trip - the boat broke down 30 min. into the trip - the captain called the van and the villa - so the van was there, airconditioner running and could grab the guys and bring them back (this was VERY helpful - since it was in Playa Tamarindo, over an hour away). It was also very helpful in being able to leave bags, towels, change of clothes,etc... with the van.
Excursions we chose: Golf at Westin (course was pretty banged up), Deep Sea FIshing (rebooked out of Coco), ZIp Lining at Congo Trail (super fun - even our 4 and 5 yo did it!), ATV at Congo Trail (skip it - the beach was cool, but it was basically driving on a dirt road for an hour), Visting Playa Ocotal and Coco (easy, quick trips), Sunset Dolphin cruise (our FAVORITE excursion - have Dayana book this - we had a 68 foot sail boat to ourselves - included snacks, cocktails, beers & sodas - we saw dolphins, rays, tuna & swam at a hidden beach and snorkled at coral reef - excellent for the whole family).
SHould you choose the Villa - enjoy - I'm jealous - would go back again anytime!
- Official Description (provided by the hotel):
- Luxury, boutique hotel overlooking the Pacific ocean. Located just 20 mins from the Liberia International airport. Service includes three a la carte meals served daily. Nearby half a dozen beaches, fishing spots, surf breaks and under an hour from the Rincon de La Vieja (hot springs, mud pits) National Park. Fine decor, two-tier swimming pool with a swim-up bar and stunning ocean views make this a special place to visit. Fantastic food and exceptional service can be expected. ... more less
- Reservation Options:
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- Also Known As:
- Villa Buena Onda Hotel Playas Del Coco
- Villa Buena Onda Costa Rica/Playas Del Coco