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“easy elegance, warm comfort, impeccable organization”

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The Westin Golf Resort & Spa, Playa Conchal
Ranked #1 of 3 Hotels in Playa Conchal
Certificate of Excellence
GreenLeadersGold level
Lexington, Kentucky
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“easy elegance, warm comfort, impeccable organization”
Reviewed December 24, 2013

This was our fourth stay at this property. The biggest improvement has been in the quality and presentation of the food at the different restaurants. The rest was already perfection.

What draws us back to the facility are three things:
1. The elegance of the design of the facility, beautiful buildings, interior spaces, planned vistas that incorporate natural settings.
2. Warm comfort of the rooms, the safety and security of the grounds that allow nighttime strolls through subtly lit landscapes with no fear.
3. Impeccable organization of the property staff. Professional, service oriented, they clearly know what they are doing.

Of course the pool is to die for. There are two on site, but the large pool is never crowded, warm, clear and clean with both sun and shade.

The one group that was impressive was the security on site. At other properties I've encountered security that look like thugs, walking around with batons, military style uniforms etc... But, security staff at this property do a much better job of blending into the background. They are ever present on the perimeter, resolute and attentive, but not terse or gruff. If you weren't paying attention to them, you wouldn't even know they were there. But, they are...

Room Tip: There are no bad rooms in the place. Rooms next to the restaurant complex may be a bit noisy, but t...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KBCNET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 26, 2013
Dear KBCNET,
Thank you very much for taking the time to share your experience with us, and for visiting us again!
We already have a new Executive Chef, and with all his team, they're working hard to improve all the culinary offer that we have, so glad you like it!
Thanks for your kind comments about the facilities, rooms and staff, we're glad to know that you had a beautiful time in our resort.
We will be waiting for your next visit!
Happy Holidays and warmest wishes.

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,945 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,420)
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English first
Aurora, Canada
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 24, 2013 via mobile

We are a family of 5 adults staying at the Royal Beach Club and its well worth the upgrade. Service is outstanding every way you look at it! Room service, restaurants, bars, concierge pretty much makes life hassle free and worry free. They'll get you the dining reservations others are hoping for. Great ATV and ziplining tour qoth Eric on the beach. Air departure tax forms here too to avoid lineup at airport. Only complaints: extremely short cot for one of our 3 kids over 5ft2, and the rather uncomfortable patio\balcony furniture. Heaven on earth as all inclusives go. I hope we can afford to come back again. Bergen is a real sweetheart and Nelson was amazing too.

Stayed December 2013, traveled with family
Helpful?
2 Thank Carolyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 26, 2013
Dear carlouborn,
Thank you very much for taking the time to share your experience with us.
We're glad to know that you had a beautiful vacation in our resort, and enjoyed all the facilities and services of the Royal Beach Club.
We will be waiting for your next visit.
Happy Holidays and warmest wishes!

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 22, 2013 via mobile

The resort is beautiful. The staff are polite and helpful. Amazing food at the French and Italian restaurants. Peaceful and quiet at the adults only pool area. Crazy, wild, noisy and packed with kids at the large pool.
A special thanks to Lisseth who gave us Royal Beach Club privileges as Starwood platinum members dispite being told repeatedly and emphatically at check in that no privileges for platinum members were available. Thank goodness we checked with Lisseth. Also special thanks to Ricardo and Bergen at the adult pool, Efren at the Italian restaurant, Adonis at the French restaurant and Marisol who made our stay so special.
Activities; as mentioned on trip advisor we organized our excursions through John and Erik on the beach. The boat tour down the river with Ricky Ricardo as our tour guide was amazing. He told us so much about Costa Rica on the bus ride and so much about the wildlife ( crocodiles, iguanas, monkeys etc.) we loved our day. Awesome trip. Awesome people. Do not miss the river ride with Ricky!,

Stayed December 2013
Helpful?
3 Thank LaurieMaltin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 23, 2013
Dear LaurieMaltin,
Thank you very much for taking the time to share your experience with us.
We're glad to know that you had a beautiful time and enjoyed all the services of the Royal Beach Club. Thanks for your kind comments about the food and the staff, we all work with passion to give our guests great vacation and memories for life.
We will be waiting for your next visit.
Happy holidays and warmest wishes from Costa Rica,

Zasha Peréz Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kinnelon, New Jersey
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 21, 2013

The Westin Resort is what you would expect from any Westin a first class act. The property is beautiful and has something for everyone. The rooms are junior suites with either king or queen size beds. As glamorous as they are the layout is a bit odd, but comfort is not lacking. There are adult pools for no one under 18 and family pools both quite enjoyable. The bars are plentiful and since this is an all inclusive the drinks keep coming. The food is fabulous and there are quite a few choices. Golf is challenging which my husband liked, though not included in the package. The staff couldn't be friendlier and they have little buses to take you any where on the resort, you just flag them down. If your looking for nature, it's everywhere, critters galore, just don't feed them they won't leave you alone. I highly recommend this resort

Room Tip: All the rooms are great, but since the resort is spread out if you like the adult pool ask to be pla...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Koochieloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 23, 2013
Dear Koochieloo,
Thank you very much for taking the time to share your experience with us.
We're happy to know that you had a great vacation with us and enjoyed all the facilities and services of our resort.
Thank you for all your kind comments, we hope you can visit us again soon!
Happy holidays and warmest wishes from Costa Rica!

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 20, 2013

Visiting costa Rica for the first time and its been wonderful. The Westin management on the resort has gone above and beyond any request that we have had and truly made this an amazing experience. They are generally concernced and interested in our enjoyment at the hotel and it is truly a pura vida experience. The weather is georgous and so is the pool. The landscape is beautiful and their is a convenient swim up bar that makes tasty drinks. The grounds are pristine and the landscape is wonderfully kept. Everything is in walking distance but if walking is not your thing then their are constant shuttles to bring you around. The rooms are spacious and well kept. We cant say enough about our time here. Management found out that its my husbands birthday and they were gracious enough to send us a dessert. The food has exceeded our expectations. Definitely book dinner reservations in advance. We really enjoyed bamboo if you are to Asian but everything has been great. Thank you to management for making this a wonderful trip.

Room Tip: Book dinner reservations in advance
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 23, 2013
Dear tina s,
Thank you very much for your kind comments.
We're happy to know that our resort exceed your expectations and had a beautiful time with us.
Thanks for your kind comments, we will love to have you back!
Happy Holidays and warmest wishes from Costa Rica!

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nj
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 20, 2013

We are visiting the westin at Costa Rica but I am writing my review about the great day we had on our Costa Rican adventure booked by Eric Garcia on the beach. We met Eric on the beach and he gave us a great rundown about Costa Rica and the adventures that he offered. They were cheaper than inside the hotel and it turned out to be a top notch professional tour. Our tour guide was Jason and I highly recommend him. He was pleasant and gave us a ton of information about Costa Rica. We went zip lining and then had a mud bath. The lunch that was served was buffet style and was very good. The trip was very safe and secure and i would it is a must see. This is our first time in Costa Rica and the adventure we went on was amazing. 5 stars to Eric and Jason for an amazing trip.

The hotel is beautiful and the dining for breakfast and dinner are great! Lunch is okay but not great. The resort is clean. We are enjoying our stay so far and I will follow up with more when we depart.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NJ1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 24, 2013
Dear NJ1220,
Thank you very much for your comments about the resort.
We're glad to know that you had a beautiful time with us.
We will be waiting for your next visit.
Happy Holidays and warm regards from Costa Rica,

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 20, 2013

We just got back from our trip to Costa Rica (December 15-19 2013). We had a great time and really enjoyed our trip. We just wanted to make a few comments about our experience.

Hotel room
Our room was nice and clean. Both my wife and I didn't get the best sleep during our stay, but we usually don't while traveling. I don't think this particular Westin had the popular beds that they are known for in the USA. We had a 4-5 minute walk whenever we wanted to go to the beach or to go eat. We enjoyed the pretty scenery, but if you are not the type that likes to take short walks like this, then you might want to get a room closer to the pool area.

Eating
We tried all of the restaurants on the property except the Italian place. All of them were very good. I will say that even though you can order an appetizer, entree and dessert, each serving was still pretty small! For example, I got some type of egg-roll one night and when it arrived, I got 2 rolls (about 2 inch long). So, knowing that the appetizers were really small, we just ordered 3 for the 2 of us. It still didn't really equal the same amount of food that you would get if you ordered an appetizer at a normal restaurant, but it was our way to try different types of food.

Excursions/activities
We found Eric on the beach on the first day that we were there. We booked 3 activities with him. Spearfishing, zip lining, and horseback riding. For the Spearfishing we were quoted $200 for a 3 hour trip with a guy. We were able to talk him down to $160. It wasn't a bad trip, but I wouldn't recommend it. The guide had bad equipment and you could tell that he really didn't care if I had success or not. It was almost like he was just out there trying to catch his lunch/dinner and I was along for the ride. If you do want to go on a real Spearfishing trip, take a 15 minute walk to the town right down the beach and find the ex-military dude with Tortugas Beachside in Brasilito (https://www.facebook.com/tortugas.beachside?fref=ts). Unfortunately, we met him on the last day and you could tell he really knew his stuff! He cost about double ($300) for a half day, but you could tell that he got guys on more fish! And his equipment was good!!

As for the zip lining, I would recommend the shorter 4 hour trip (like others on here recommended). It was about a 45 minute drive to the place and about 1.5-2 hours of zip lining. The worse part about this excursion was the ride to and from the place! Once the paved road ended, the dirt road was terrible!! Very bumpy! If you get motion sickness easily, you better take some Dramamine before you go. We paid $40 each

The last activity that we did was the horse back riding. We have been on many horses before, but never on a beach. We did have a good time, but I would definitely recommend wearing long pants or jeans if you happen to pack them. Sandals weren't an issue in the stirrups, but my legs and thighs were chaffing pretty badly. It was a cool ride and I would highly recommend it. We paid $20 each.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dex5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review, December 24, 2013
Dear AggieWhoop2008,
Thank you for taking the time to share your experience with us.
We're glad to know that you and your wife had a beautiful time with us.
It's important that you know that all our rooms are equipped with all the Heavenly Line by Westin, including the Heavenly Beds. Also, at the restaurants the portions are according with our standards, but so good that you take advantage to enjoy and try more dishes of the restaurant's menus, and even more important, that you like them!
Thanks again for all your comments, we will be waiting for your next visit.
Happy Holidays and Warmest Wishes from Costa Rica!

Zasha Pérez Gallardo
PR Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Golf Resort & Spa, Playa Conchal

Property: The Westin Golf Resort & Spa, Playa Conchal
Address: Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Playa Conchal
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Playa Conchal
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Golf Resort & Spa, Playa Conchal 4*
Number of rooms: 326
Official Description (provided by the hotel):
The Westin Playa Conchal is an All Inclusive eco-friendly retreat, located between the exotic forests and unspoiled beaches of the North Pacific Riviera of Costa Rica. Our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience. Our All Inclusive experience includes all meals, drinks, use of our fitness center and kids club as well as entertainment options including non motorized water sports, daily activities and nightly events. The resort also offers an adult only all exclusive experience at the Royal Beach Club where guests have access to a private pool with concierge service. ... more   less 
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Also Known As:
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal
The Westin Resort And Spa, Playa Conchal

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