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“Very Nice hotel” 5 of 5 bubbles
Review of Hilton Garden Inn Liberia Airport

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Hilton Garden Inn Liberia Airport
Ranked #2 of 16 Hotels in Liberia
Certificate of Excellence
Seattle, Washington
Level Contributor
373 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Very Nice hotel”
5 of 5 bubbles Reviewed December 4, 2013 via mobile

We stopped here for one night before going to La Fortuna and Guanacaste. The hotel is very nice and very clean. The rooms are very clean and comfortable. The beds are firm. The hotel is about two miles from the Liberia Airport.

When arriving at the airport disregard the sign that directs you out of the side of the airport to the hotel shuttles. This particular hotel shuttle is straight out the main exit. Look for a guy holding the hotel sign and he will call the shuttle for you.

When collecting your luggage at the airport, they are very fast. Be sure to check the floor as they pull your luggage off of the conveyor belt as it goes by.

If you need any sundries, take the bus to town and go to the Super Compro store. It's two blocks west of the main town church. The bus costs $1 and goes by the hotel every half hour on the ten and forty of the hour. The sundries in the hotel are very expensive and if you're going into town anyway, it's worth waiting if you can.

Other than that this is a great hotel. I would return.

Stayed December 2013, traveled with friends
Helpful?
Thank Vitamin_Vito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, Manager at Hilton Garden Inn Liberia Airport, responded to this review, January 5, 2014
Greetings from Costa Rica!!

I just wanted to thank you for your recent stay here at Hilton Garden Inn Liberia Airport.

I am happy to read that you had a great time and particularly we met and exceeded your expectations during your vacations.

We do everything we can to make sure our guests have an exceptional stay.
Thank you again for your kind words, and please think of us on your next visit to Liberia.

Sincerely

Miguel Eugene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,412 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
Redmond
Level Contributor
3 reviews
4 of 5 bubbles Reviewed December 4, 2013

We chose this hotel for our last vacation night in Costa Rica for the proximity to Liberia airport. We will definitely chose this hotel for our next stay in Liberia for the quality of the facility and the friendly and helpful staff!

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wiskie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mont Tremblant, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 25, 2013

This hotel was perfect for a night over in Liberia..Not to far from town..Pool was great,
Food was excellent and the staff really amazing. Everyone so nice and helpful. Thank you soo much for all your help Carlos the shuttle driver,Roydin, Martha and the bookstore guy Luis Perez. I used my Lonely Planet Costa Rican Spanish book lots.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yourtremblant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 19, 2013

We stayed here in order to catch a 7:00 am flight after vacationing on the coast.

Service was great - friendly and helpful - as expected in Costa Rica. But the condition of the hotel was subpar for the cost and for the "Hilton brand". The air conditioning in the room was very loud, turning on and off with a loud "click" throughout the night. The carpet in the hallways was spongy and seemed a bit moist and there was a musty smell throughout.

There is a great looking pool that we were looking forward to trying out but it was closed after dark. I didn't find out if this was a temporary problem or the norm, but it doesn't seem right to have a pool closed in the evening when the sun goes down everyday before 6:00. Especially in an airport hotel where people are often only there for the evening.

We ate dinner at the restaurant, sharing a typical dinner (rice, beans, and chicken) and a pizza. The typical dinner was typical. Not much more to say about that. The pizza was worse than a cheap no-name frozen pizza. Doughy crust, ragu-style sauce, and a uniform layer of bland cheese. Not what I'd expect from a Hilton.

All-in-all, we got a half-decent sleep, the wake-up call was on time, and our shuttle got us to the airport safely for our flight so yay.

  • Stayed November 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jehow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, Manager at Hilton Garden Inn Liberia Airport, responded to this review, November 25, 2013
Dear Guest

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent visit to Costa Rica, we are sorry that you were disappointed with some aspects of your stay with us.

We truly apologize for the experiences you have lived in our property, regarding to the air conditioning, food and cleanliness of the carpet in the hallways for not being at the standards expected. Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. With this said, we will assure you that we will take your comments into consideration to improve our hotel.

Please accept our sincere apologies and we hope that next time you are in Guanacaste; you consider staying with us again.

Sincerely ,

Miguel Eugene
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Upon arrival for an overnite stay we're greeted by Carlos that took care of our luggage and gave us great information about the hotel. The drinks at the bar were very good specially the Margaritas. Food at the buffet $23 per person was delicious and $13 per person breakfast with a great fresh variety and delicious omelette. The bed, pillows very comfortable incl. towels and spacious room w coffee maker and fridge.free internet,free shuttle to/from airport. Pool,work out area very well kept.
Great hotel. Thank you to all the servers and bar tender for the great job and to Chef Angela she makes delicious omelette and avocado shrimp salada.

Room Tip: Our room 238 was great
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank moniqueashbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, Manager at Hilton Garden Inn Liberia Airport, responded to this review, November 24, 2013
Dear Guest

We appreciate the time you took to post a review about our hotel. We know many people read reviews and take a cue from guests like you.
Thanks for noticing our excellent food, drinks and our great pool. We do everything we can to make sure our guests have an exceptional stay.
Thank you again for your kind words and please think of us on your next visit to Liberia!

Sincerely,

Miguel Eugene
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

Well equipped hotel for a layover stay. Nice gym and good size pool. The food was excellent. Free Internet access available. A small expensive gift shop on the premises. A free shuttle bus from the airport. A good variety for breakfast buffet.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MariTraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, November 7, 2013
Dear Guest

We appreciate the time you took to post a review about our hotel. We know many people read reviews and take a cue from guests like you. Thanks for noticing our excellent food and our great pool. We do everything we can to make sure our guests have an exceptional stay.
Thanks again and please think of us on your next visit to Liberia! Sincerely, Miguel Eugene General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Dora
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

In Liberia Costa Rica on business, I stayed here and was pleased by the hotel's hospitality and comfort. Lobby, restaurant, and room were all comfortable, handsome, and spotless. The hotel was only minutes from the airport.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, November 4, 2013
Dear guest,

Thank you for the review of your recent stay at Hilton Garden Inn Liberia Airport.
We are delighted to read that you really like our hotel, we do everything we can to make sure our guests have an exceptional stay.
Thank you again for your kind words, and please think of us on your next visit to Liberia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Liberia Airport

Property: Hilton Garden Inn Liberia Airport
Address: Ruta 21 Frente al Aeropuerto Inter | Daniel Oduber, Liberia, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Liberia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Liberia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Liberia Airport 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Hilton Garden Inn Liberia Airport is the best choice to stay in Liberia, being in front of the airport and offering a free shuttle and free Wi-Fi, you’ll always stay connected to your family and friends for them to know about your vacation details. Hotel highlights: - Convenient location: 10 km to downtown Liberia and only 20 km to the beautiful beaches of Guanacaste.- Connectivity: free Wi-Fi in the entire hotel.- Comfort: Garden Sleep System™ beds with adjustable mattresses.- Chill out: outdoor swimming pool. - Celebrated food: outstanding dining options at the hotel restaurant. ... more   less 
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Also Known As:
Hilton Garden Inn Liberia Airport Hotel Liberia
Hilton Garden Inn Liberia Airport Costa Rica

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