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“Convenient, great breakfast!”

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Hilton Garden Inn Liberia Airport
Ranked #2 of 16 Hotels in Liberia
Certificate of Excellence
Dallas, Texas
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Convenient, great breakfast!”
Reviewed August 16, 2013 via mobile

My family and I stayed at the Hilton Garden Inn on our first day in Costa Rica and the night before we flew home. The hotel is nice and close to the airport and has a free shuttle service. The hotel itself is average...Clean, nice fitness room and pool. The best part of our stay was the breakfast buffet, which was wonderful. We did not initially pay for the breakfast when we made our reservation, but the hotel staff offered it to us at check in for an additional $20. This was about half of the up charge Hilton quoted us when we made the reservation. For a family of 4, the breakfast was well worth the $20. Make sure to try the black bean and rice with pick and fresh cheese, it was the best we had the whole trip!

Stayed August 2013, traveled with family
Helpful?
1 Thank Tonya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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washington, United States
1 review
Reviewed August 14, 2013

Only perk is proximity and free shuttle to the Liberia airport. Nice staff. Terrible food, and anesthetized feeling, so if you want to feel like you never left the U.S., I suppose this is the place for you (although why you'd want to feel that way in Costa Rica is beyond me). Should have known better than to stay at such a chain. Chosen for location, I thought at least I'd be getting a tiny bit of luxury before my flight, given the price, but instead I got a horrendous view, bland food, and overpaid for it all.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, August 20, 2013
I apologize for the issues you have experienced regarding our food not being to your standards. I appreciate your comment, we will use it as a training tool to improve our guest experience. We certainly strive to provide each guest with a flawless experience and I am very sorry we have failed to provide such service.

Once again thank you for reviewing your stay and I hope we will be able to welcome you back soon for another chance to prove that we are a premier hotel in Liberia.

At Your Service,

Miguel Eugene
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 9, 2013

Pro: The staff was very kind and helpful. Each request was promptly fulfilled. The hotel is convenient to the airport and the free shuttle service was reliable. Con: There were no restaurants or services in walking distance.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, TX
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 7, 2013

When I stay at a chain hotel I expect consistency. I find this to be true at Marriott properties but not at Hilton Garden Inns. The beds are not the unique adjustable mattresses found in the states. The hallways and elevators are not air conditioned...and it is humid in Liberia!!! If you are given a room that the A/C has been off you will be uncomfortable for a while. The wetbar is a nice addition to the room...but it does not save you any money as the goods at the convenience store are just as pricy as ordering snacks & drink from the restaurant. The bathroom is small and typical. Showers offer an abundance of hot water. WiFi can be spotty. The business center offers dependable Internet on the hotels' pc. The van drivers keep an on time schedule. The front desk is friendly and welcoming. The pool is nice. Restaurant is good. One stays here for airport access...not for days on end.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank khobley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Eugene, General Manager at Hilton Garden Inn Liberia Airport, responded to this review, August 20, 2013
We appreciate the time to post a review about our hotel. We know many people read reviews and take a cue from guests like you.
Thanks for noticing the good service at the front desk, our great pool and excellent pool.
I understand that you were disappointed and that we came short of delivering what you expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience.
Thanks again and please think of us on your next visit to Liberia!
Sincerely,
Miguel Eugene
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nosara, Costa Rica
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

We stayed here with my dad on the night before he left the country and we really had a wonderful time. They kids could swim while we ate dinner outside on the veranda and the rooms were very comfortable and clean. The buffet breakfast was very, very good and the kids really enjoyed making thier own waffles. We would definitly recommend this hotel to any family or solo.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hayley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamarindo, Costa Rica
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2013

Perfect location right next to Liberia airport. It was VERY convenient especially since we had an early morning flight! The pool was great in which to cool off later in the afternoon and restaurant came in very handy. It worked out GREAT!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank wjkrauss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2013

No complaints with the room, pool etc. They were all first class. Shuttle to the airport was very efficient. I question when 90 % of your clientel is going to the airport that the breakfast doesn't begin until 7 AM?? We were one of 3 flights leaving before 7 AM. Yet no Breakfast. We ended up spending a fortune at the Liberia airport for breakfast before our 3 1/2 hour flight. We would have rather had breakfast at out hotel instead of a boring airport. Great stay but bring your own breakfast if you are leaving early.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ducky77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Liberia Airport

Property: Hilton Garden Inn Liberia Airport
Address: Ruta 21 Frente al Aeropuerto Inter | Daniel Oduber, Liberia, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Liberia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Liberia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Liberia Airport 3.5*
Number of rooms: 169
Official Description (provided by the hotel):
Hilton Garden Inn Liberia Airport is the best choice to stay in Liberia, being in front of the airport and offering a free shuttle and free Wi-Fi, you’ll always stay connected to your family and friends for them to know about your vacation details. Hotel highlights: - Convenient location: 10 km to downtown Liberia and only 20 km to the beautiful beaches of Guanacaste.- Connectivity: free Wi-Fi in the entire hotel.- Comfort: Garden Sleep System™ beds with adjustable mattresses.- Chill out: outdoor swimming pool. - Celebrated food: outstanding dining options at the hotel restaurant. ... more   less 
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Also Known As:
Hilton Garden Inn Liberia Airport Hotel Liberia
Hilton Garden Inn Liberia Airport Costa Rica

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