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“One Night Stay Was Excellent”
Review of Altura Hotel

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Altura Hotel
Certificate of Excellence
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One Night Stay Was Excellent”
Reviewed June 19, 2012

I stayed at the Altura in April 2012 for a night as I was touring the country. Everything was fantastic. The price was reasonable, the room was well designed and furnished and the hosts were very accommodating, and spoke English very very well. The free breakfast in the morning was very nice as well.
Just remember if you stay here that is is considerably cooler at this elevation than if one was at or near the ocean or at a lower altitiude. A sweater or light jacket may be in order especially in the evening. When I got there the in the afternoon the temperature was 14C.
If you are going to Poas and want to stay on the mountain this is the place!

  • Stayed April 2012, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Bryanf1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Altura Hotel, responded to this review, June 21, 2012
Dear costumer,

Altura Hotel truly thanks you for your experience description with us,
we thrive to offer our costumers the best service possible.

thank you for providing us with this valuable feedback so we can constantly improve our service.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Puerto Viejo de Talamanca, Costa Rica
1 review
Reviewed May 2, 2012

I recently stayed with my family, and everything was perfect! The family who owns and runs the hotel is there for everything you could possibly need or want, and make you so comfortable, you feel like part of the family. I will definitely be returning!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank tkobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, May 5, 2012
Dear costumer,

Altura Hotel truly thanks you for your heartfelt description of your experience with us,
we thrive to offer our custumers the best service possible.
Remarks like yours encourage us to keep trying our best to make you feel as you put it best "as family ", there fore come back any time.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 28, 2012

The view is spectacular the setting is peaceful and serene. Take a walk on one of the little paths, sit at the viewing area and watch the cows grazing in the pasture or the hummingbirds visting the flowers and feeders or take a nap in your nicely appointed room, The owners attention to detail throughtout the rooms and the exterior is quite amazing. The hospitality makes a person feel very welcome and at home. One caution - you are in the mountains, make sure to have appropriate clothing to stay comfy and warm, a snuggie would be perfect for the chilly evenings.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RitaMae541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, May 5, 2012
Dear costumer,

Altura Hotel thanks you for such a nice and detailed description of your experience with us,
we thrive to offer our custumers with the best service. such remarks regarding our facilities encourage us to keep trying our best to make you feel at home with us.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 24, 2012

This hotel was such a breath of fresh air. It was nestled on a lovely mountainside with incredible views of the valley. I wasn't really expecting such a modern room in such rustic surroundings but I absolutely loved it. Not only was I blown away Ramiro's great service and the amazing room, but the home cooked breakfast was to die for.
We were also charmed by the animals on the property.

Do yourself a favor and stay here if you are in the area!

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H0llyxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, May 5, 2012
Dear costumer,

Altura Hotel truly thanks you for such a nice description of your experience with us,
we thrive to offer our costumers with the best service.
Ramiro was very pleased with your comment conserning his customer service skills, non the less it was a pleasure for him to make your stay pleasant and try to make you feel at home with us.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 20, 2012

Absolutly amazing, this was my first night in costa rica and let me tell you it put the standers hight for the rest of my trip! We stayed in te stander room, amazing decor, comfortable bed, the bathroom are really nice with a big shower. The breakfast was also very good and fresh.
Tks for a great hospitality !

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nutsinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, May 5, 2012
Dear costumer,

Altura Hotel truly thanks you for your comment regarding the hotel; And certainly hope you had the best time in our country the rest of your vacation here.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level 1 Contributor
3 reviews
Reviewed April 12, 2012

We stayed at the Altura Hotel for 2 nights (April 6th and 7th 2012) in a standard room, we were welcomed as if we were friends visiting for the weed-end. The owners speak spanish, of course, but they are fluent in english.

They offered a lot of informations on nearby restaurants, what was good or ordinary, what would be opened on this easter friday and so on.

The hotel is well located, at 1.5 miles from the entrance of the "Parque Nacional Volcan Poas" and a few miles from the nearest village.

The room was fabulous, as per Costa Rican standards in that price range, very well decorated, a lot of details that make you feel like at home, high ceiling, beautiful bathroom with a shower that works well, a coffee maker(with real cups), wine glasses, a sink (you could prepare your lunch there if you wanted).

You can sit outside at night, the owner starts a fire. The views are fantastic as the property looks over the central valley (Alajuela, San Jose).

The breakfast in the morning is home made and very good; you can order what you want but the standard includes orange juice, a bowl of fresh fruits, coffee, toast, egg, gallo pinto and fresh cheese made on site. After that, you have enough energy to walk up that volcano!

My only negative point is that we were cold, that little heater in the room is cute but it doesn't generate much heat. I have been in Costa Rica many times, and I know that when one travel to the mountains, one should bring warm clothing. I didn't bring enough.
My mistake.

Conclusion : Great place, superb views, nice people. Do not hesitate, if you are in the area, or are planning to visit, go this hotel, you will not regret it. We know that we will go back!

Room Tip: At this point, they are only 5 rooms (2 standard, 2 superior, 1 suite), don't worry, just go!
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PierreLaurent29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, April 19, 2012
Dear costumer,

Altura Hotel truly thanks you for such a nice and detalied description of your experience with us,
we thrive to offer our custumers with the best service. such remarks encourage us to keep trying our best to make you feel at home with us.

Looking forward to have you with us again,

Best regards
Alejandro Esquivel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 9, 2012

We got to this place due to an error at another place that booked us when they didn't really have availability. They referred us to Altura Hotel and although there were not many reviews to read - we decided to take the chance. Lucky for us! Unfortunately, this was our last night in Costa Rica, so we couldn't stay longer. The place is a gem in the Poas volcano area. Every little detail is well thought of. We stayed at the suit, which practically has no walls - mainly huge windows. So you ARE part of the beautiful view. You can wash your hand looking through a huge window into the woods, there is an inner patio with a water fountain and plants, 2 heaters shaped like fire places, soft fluffy comforters, you just feel like you don't want to leave. The owners were extremely friendly, breakfast was great and we promised ourselves to be back for a longer period of time!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tamar21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fiji2076, Public Relations Manager at Altura Hotel, responded to this review, April 19, 2012
Dear costumer,

Altura Hotel truly thanks you for your comment regarding your experience with us, and feels encouraged by it to keep trying our best to make you feel at home at your every visit.

Looking forward to have you with us again,

Best regards to the whole Pinto family

Altura hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Altura Hotel

Property: Altura Hotel
Address: Nr. Estacion de Servicio de Poasito, Poas Volcano National Park 20802, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Poas Volcano National Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 2 Hotels in Poas Volcano National Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Altura Hotel 3*
Number of rooms: 5
Official Description (provided by the hotel):
Altura Hotel is a small resort that blends the essence of the rural lifestyle with the comfort that offers a great hotel room, altogether at a mystical place filled with fog, rain, wild animals and an incomparable view of the central plateau and the Nicoyan Gulf on the Pacific coast.The Hotel located 24 km away from the city of Alajuela, and International Airport and 5 min drive from the Poas Volcano ... more   less 
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