The hotel was beyond spectacular, but I’m writing to review a young lady who works for the hotel in the capacity of Tour Guide. We booked an excursion to the Arenal Mystic Hanging Bridges; our group had 7 people. Youngest 17. It was recommended to me by the hotel that we hire a guide for this tour, so we did, but I assumed the guide would be from the park. Instead the hotel provided Ana, who is a hotel employee. After She and Donis (our driver) met us in the lobby, we set out on our adventure. Before we even got to the hanging bridges, Donis stopped the van beside the road so we could get a look at a sloth high in a tree. Ana has an amazing little telescope and got some great photos. Her knowledge of the local animals, insects, botany, and volcanology were staggering! Inside the park, she knew where little (and not so little) creatures were hidden that we would never have seen on our own, and the information we were given on each was awesome. After our tour we were provided a wonderful snack of cold water, fresh fruit, and cervesas. It was wonderful! I would highly recommend the Nayara Springs Resort, and the Mystic Hanging Bridges with Ana as your guide.