We booked this white water rafting trip at the hotel's front desk. We just wanted to do some easy rafting because our group is not experienced.
Desafío was very punctual picking us up at the hotel, they were thorough with their explanation on the basics of rafting and their staff was super attentive. We speak mostly Spanish, but they are fully bilingual, to the point that they're not so used at giving these tours in their native language.
The surprise we were not aware of is that as part of the tour the give you a fruit snack set up by the guides themselves. Also, included in the tour is a typical lunch at a historic house and even a visit to a sugar cane trapiche. What we thought was a half day experience, actually became a almost full day adventure.
I liked that they had an area for us to change into dry clothes before heading to the restaurant for lunch. Great value for the money... I would use them again for future trips, but on harder rivers.
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