I booked my family's Costa Rica trip through the Monteverde office of Desafio. Janet, Darlene, and everyone else I worked with there was outstanding. When my flight got delayed, I could reach them immediately over email and on the phone. They always responded quickly and professionally, even when I had to call one of them at her home on a Saturday morning. They helped me pick activities that were age-appropriate for my two kids. Even with the delayed flight, they were able to rearrange our planned excursions so we were able to see everything we wanted to. We arranged all of our excursions and transport with them, and I was very happy with the price and their level of service. I could not have been happier with them. email@example.com
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