I loved the views and the grounds. The rooms and bathrooms very fantastic. Great flora and fauna on the premises. The cows were an added bonus! Golf carts were the transporters around the resort. It's a small and hilly area, so the golf carts were handy.
The negatives to me were... Smell of fuel was pretty constant with the comings and goings of the golf carts. The swimming pool, although beautiful, had little seating around it ( six of us took up a lot of the loungers). The swim-up bar was great but expensive. The water heater and toilet broke in the kids room, got it fixed but a little frustrating. They were extremely short staffed and we had a couple of telephone hang- ups by the staff due to the language barrier. The breakfasts were good. The kids went down after us and they came back saying the hot food was gone. They had replenished it by the time I went down with them. The coffee was slow to get refills had to ask several times. More staffing would have been a good thing for the tourist season. A stand out all star for their hotel was Alfredo. He should be the manager of the hotel. He is a communicator and tries to help the patrons. Having to be called back to the hotel after working all day to stay the night because no one could speak English to help the hotel guests says a lot about his work ethic and personality. Thanks!
- Official Description (provided by the hotel):
- Home away from Home. ... more less
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- Also Known As:
- Mountain Paradise Hotel
- Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park