We stayed here for my cousins wedding in April. It was a nice place. Upon check out we paid cash and were runing late for the shuttle and failed to get a reciept. They then charged my mom our room charges latter that day and she unknowingly paid them. Moral here no reciept ='s pocketed cash, won't make that mistake again. So upon our return to the states I reviewed the charges on my mom's bill and there was a charge that wasn't ours. I tried working with the hotel to resolve this but failed and ended up turning it over to the credit card company. The reciept I was disputing they had changed the room number on the top and then said the room that they orginally put was not a valid room #. There was a cancellation stamp which they said was from the accounting dept (this stamp was not on any of the other reciepts) and our signature was not on the bill. Inconclusion I would be weary of the staff here and watch all your room charges for accuracy.
- Official Description (provided by the hotel):
- Home away from Home ... more less
- Reservation Options:
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- Also Known As:
- Mountain Paradise Hotel
- Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park