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“Needs a facelift, but the restaurant is excellent” 4 of 5 stars
Review of Hotel Mountain Paradise

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Hotel Mountain Paradise
Certificate of Excellence
Canterbury, Kent
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Needs a facelift, but the restaurant is excellent”
4 of 5 stars Reviewed February 26, 2013 via mobile

We came to this hotel from the Tortuguero area via a small plane to San Jose and private transport with Travel Excellence/Cox and Kings to Arenal. We made a stop at Zarcero to look at the sculptured shrubs and the church, this was an interesting stop. Our driver was excellent with very good English which means we could learn so much about the country. By the time we arrived at La Fortuna we were starving and immediately our driver took us to a small local restaurant where we all had good local food - a late Costa Rican breakfast of rice and beans, plantain and fried egg - as we had had a very early start. Our first impression of the hotel Mountain Paradise was mixed. Beautiful gardens and lovely pool area with pool bar. Very spacious accommodation in the form of cabins but we felt it needed a bit of a facelift with its waterfall shower, black jacuzzi on the patio surrounded by black rocks and strange bedroom walls with what looked like balls of cement on the walls and painted in bright yellow. However, we were to realise that our two day stay here was to have distinct good points.

The view of the Arenal volcano was magnificent and we were content to spend the remainder of the first day relaxing by the pool and exploring the gardens. Dining area was lovely but very few people came in for dinner. Food was very good. Service generally in the hotel was excellent. Shop was always shut and didn't appear to be well stocked. We found it impossible to get WiFi in the room or at the pool, but it was readily available in the reception area.

Our second day was an early private collection with a very good driver who was to take us to Cano Negro-Rio. En route we stopped to see a tree absolutely laden with the large Iguanas. We boarded a shared boat on the canal and again our guide was superb, both with English and his knowledge of the canal and it's wildlife. We saw kingfishers, herons, Ibis, lemmings, etc. then caimans, Jesus Christ lizards and howler and capuchin monkeys. The highlight was seeing two sloths actually moving around in a tree! When we got to the Nicaraguan border we were able to step off the boat and take photos at the boundary. Again our dinner was very good and the long drive was certainly worth it as it was a memorable day.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank nandpfenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
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English first
Mexico City, Mexico
Level Contributor
138 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed February 25, 2013

I've never been in such a cute place where you must pay for everything. They even try to charge me a $10 dollar fee for service, like the two tiny bottles of water in the room and the coffee. The rooms are very nice and worth the money and the grounds are gorgeous. The food is excellent but too expensive. I couldn't believe it how expensive it was. Also watch out for the tours they sell. They are much cheaper in town, La Fortuna. The volcano and other outdoor grounds are very close to this hotel. By the way, the wifi does not work most of the times.

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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank celta r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed February 25, 2013

The hotel looks nice, the rooms are big and the ammenities seem nice, however, they are understaffed and are not keeping up with maintenance. You have the issues with the showers in other reviews (floods the bathroom), the keys often do not work properly and other, minor, nagging concerns. What staff are there are nice, but they seem to be poorly managed/led. We saw much happier and helpful people at other hotels. The one restaurants food was medicore, over-priced and again, not well staffed. With so many ohter nice hotels available near La Fortuna (like the Nagora), skip this until the management decides they want to run a proper hotel--certainly do not spend more than one night here.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank DonHo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, United Kingdom
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 24, 2013

On arrival we were initially wowed by the room and the massive bathroom with waterfall shower. However we were then asked if we wanted to pay a $10 per day surcharge for international calls, shuttle bus into La Fortuna, bottled water and coffee. Other hotels in the area include most of these in the room rate. We were staying here as part of a Llama Travel holiday in Costa Rica. It's not the upgraded hotel they normally use. The grounds of the hotel are beautiful and it is very peaceful. I think the hotel is meant to appeal to honeymooners. There's not much to do and unless you have a car or use a taxi you can't get into La Fortuna, the nearest town. The lighting in the room is very dim and it's impossible to read. There's a hot tub on the little terrace. The swimming pool is small as is the sitting area around it. The food in the restaurant was mediocre. Nice view of Arenal volcano.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Chrisalis79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
172 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

I CANNOT say enough great things about this place but will give it a try. First of all, it's GORGEOUS. Tucked in the mountain, facing the volcano, surrounded by the most gorgeous flowers. The rooms are set in little clusters and you don't hear your neighbors at all. The restaurant is good and very convenient if you do not want to go into town. The pool is open 24 hrs/day and is heated with a swim up bar. The rooms are comfortable and have beautiful views the most beautiful flowers. You wake to the sounds of birds. Just writing this makes me want to move there and run a little breakfast place!!!

As everyone says, the waterfall shower is pretty cool. Water gets everywhere, so put some extra towels down.

The hotel is great about booking excursions and there is a spa on site if that is your thing.

GO HERE.

Will definitely be back ASAP!!!!

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WhitneyEichinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 22, 2013

Went for 4 nights and proposed to my partner! Really lovely view, pool, wet bar and food. Armen and Julio were fantastic to us! The chef can create some really tasty dishes. I had arranged a private dinner for valentines and it was very nicely done. Had a separate area from the restaurant just for us with exclusive service from Armen! Great guy! Julio tends to the restaurant and wet bar, must say having him as the bartender in the wet bar made every drink even better! Thanks a lot mountain paradise and staff!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank T0nychef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 20, 2013

We stayed in the honeymoon (master) suite even though we were there for my wife's 60th birthday. Absolutely loved the room and the indoor jacuzzi, along with the waterfall bathroom, although be forewarned, if you run both showers, the hot water runs out very quickly. Showers weren't that much of a mess.The kitchenette in the master suite is nice but could use a microwave, and the refrigerator freezes over quickly. The third day we had to defrost it and after that it worked well. Room service was slow some days.The grounds are beautiful and the volcano behaved most days and was mostly uncovered. The breakfast buffet is good but could use some day-to-day variety. The pools are very nice and the perfect temperature. Staff for the most part is nice and helpful. If you really need something, grab Daniel. He's great. (We tipped him well!)The $10 fee that people mention is a joke, for wi-fi that barely works in the rooms. They could spend some of that money and upgrade it. If you need your wi-fi to work go to the lounge, the restaurant, or the pool. Mountain Paradise is about 8 km from town.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mountain Paradise

Property: Hotel Mountain Paradise
Address: La Palma De La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 183-4400, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#16 Romantic Hotel in La Fortuna de San Carlos
#20 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Mountain Paradise 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
Home away from Home ... more   less 
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Also Known As:
Mountain Paradise Hotel
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park

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