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“Very nice, but a bit remote” 4 of 5 bubbles
Review of Hotel Magic Mountain

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Hotel Magic Mountain
Certificate of Excellence
Zurich, Switzerland
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very nice, but a bit remote”
4 of 5 bubbles Reviewed January 26, 2013 via mobile

I stayed three nights at this hotel. The rooms are fairly spacious, and I believe all of them have a balcony facing Arenal volcano. The only two downsides of this hotel are the remote location (from the center of La Fortuna) and that the WiFi signal is very weak in certain rooms.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cyril C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, February 4, 2013
Greetings from Magic Mountain Hotel...

We are really proud of you have had a wonderful stay here. We are working on the wifi signal to give you a better service the next time and about our localization we are just 3 kilometres from La Fortuna town on the main street.

We hope see you again soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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680 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
Edmonton, Alberta
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

We stayed at the Hotel Magic Mountain in January, 2013. It is conveniently located just out of La Fortuna. The staff are very helpful, the price reasonable, and the rooms bright and spacious.
We stayed in room 506, a lovely junior suite with a great view of the volcano. The suite has a sitting area, nice-sized balcony and large bathroom with a large shower, as well as a jacuzzi.
The room included a breakfast buffet, which was quite decent.
The only small negatives were that the plants in the planters on the balcony were quite dry and wilting and needed attention right away. We told this to the receptionist, who told the grounds people, but when we checked out two day later they still not been watered. The other thing was that there was no bulb in the light above the desk.

The desk clerk helped us book a trip on the sky tram, and the 'sky trek' (zip line).

All in all we had an excellent experience, and recommend this hotel.

Room Tip: Room 506 has a great view of th volcano.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank noelmcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, February 10, 2013
Dear Mr. Noel, thanks for your comments.

Your suggestions are very important for us, we are happy to hear that you had a wonderful stay with us, about the plants at the balcony, we take care about it, they are better now.

We hope see you soon,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
China MI
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

We spent 2 nights with a king bed on the 2nd floor. We had a nice balcony with a good view of the volcano, when it wasn't covered with clouds!. The room itself was spotless but the bathroom sink was a bit dirty. Our room did have a safe, small fridge and a nice balcony. Our bed was firm & not saggy with plenty of pillows. We only received 1 key at check in & when we arrived in the room noticed that you had to keep the room key in a "holder" so the a/c would turn on. Once you left you couldn't keep the air on unless you had another key. We did notice this "policy" throughout Costa Rica but everywhere else we were given 2 keys (we do like to keep the air on when not in the room, just at a little higher temp). We ate breakfast & dinner both days and it was great. We also went to their sports bar one night & had a drink. They were well priced & not skimpy on the liquor. I would recommend this hotel to anyone looking to stay in the area.

Room Tip: 2nd or 3rd floor towards the center of the hotel
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chinasonvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, February 10, 2013
Thanks so much for your comments.

We would like to explain you why we usually give just one key; we are friendly to the environment, and this is a means to protect it, saving electricity.
So, the idea is when you go out the room, you take the key and do not leave the A/C working all the time.

We apologize for the inconveniences about the keys.


Thanks again for your excellent comments and thanks for recommend us.


Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
Level Contributor
367 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Arenal was not erupting when we visited, but you still like to see it. Our guide warned us that many people did not see it. All of the rooms have views of the volcano. Our second floor room had an unobstructed view. When we woke up shortly after sunrise the first morning of our stay, Arenal was fully visible and very photogenic. By around 8 AM, the clouds were already starting to roll in. The next morning, you would not have known there was a volcano there.

The front desk staff is very willing to provide extra toiletries if you ask. We asked for more the first night and again on the second night (because they had not been replenished).

Room Tip: Ask for a room with an unobstructed view. The rooms above the ground floor would generally have bet...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank EveSp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, February 10, 2013
Greetings from Magic Mountain Hotel.

We appreciate your comments and we are proud of you have had a wonderful stay...

Best Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

The Magic Mountain Hotel and package was nothing short of superb. For $630 USA for a couple we had all food and drinks included, a tour of the rainforest and hanging bridges as well as a hike to an amazing waterfall and active volcano. Topping it off with the most luxurious hot springs!! The guide was amazing and we learned so much. Her passion was infectious!

This is a must do when in Costa Rica!!!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NhRoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, January 19, 2013
Thanks so much for your comments, It is very important for us.
We are happy you enjoyed the stay at Magic Mountain.
Hope see you soon again.
Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

I was here with my son in 2007; this time the whole family came.. We got in late afternoon and needed two rooms which we had. I needed a roll away as my adult sons will not share a bed. It was little more than army cot which was disappointing.. There was a large tour group there while we were there.. I know they contribute more income to the hotel but the pool bar and pool chaises were full from this group so we opted not to use either that night which was too bad.. Dinner was a buffet for this large group.. not what we wanted either. We had a drink, delayed a while and then when back after the group had left and ordered from the menu.. The food was very good but not great. The breakfast was the same.. good but we had better at a hotel near the airport in San Jose.. the staff was super, very helpful and friendly especially at the front desk and restaurant. The views.. well, you can't beat those.. a large volcano going up up up into the clouds seemingly right behind the pool (which also is beautiful). While my guys went on a zip line tour, I hit the spa for a mud massage which was really heavenly. The spa is new since last there. Beautiful and large rooms but I was the only one there. Last time the food, both breakfast and dinner, were better but overall it was a good choice again.

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catsandroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, January 19, 2013
Thanks so much for your comments, This is too important for us, this is the way how we can see what we are doing good or not.
We hope the next time that you visit us, we can give you a better service
Best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ennis, Ireland
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

We only had one night to spend here but our stay was very memorable. The room was clean and fairly luxurious. We had a spectacular view of the volcano from our balcony. So perfect it was almost surreal. The swimming pool was lovely and the pool bar was very warm. The jacuzzis too were awesome. The staff were amazingly friendly, attentive and helpful. We met the owners and they could not have been nicer to us, giving us a tour of the hotel and were very willing to chat. You could tell they have pride in their hotel and want to hear from the guests to make sure everyone has a great stay. You don't see that much anymore. Thank you.

Room Tip: Choose a room with a volcano and pool view. Room 308 was perfect.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SurfFamilyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karina F, Director de Recepción at Hotel Magic Mountain, responded to this review, January 19, 2013
Greetings from Magic Mountain,
We are pleased to have met your expectations, We hope you can visit us again soon and hopefully next time give the same or better a service.

warmest regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Magic Mountain

Property: Hotel Magic Mountain
Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in La Fortuna de San Carlos
#18 Romantic Hotel in La Fortuna de San Carlos
#22 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park

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