We had a lovely stay at the Arenal Manoa last November. The service was incredible. Let's start with the fact that we were late leaving San Juan and didn't get there until midnight AND Travelocity messed up our reservation. The night guard put us in a room NO QUESTIONS ASKED. The next morning we had scheduled a tour and the manager told us to go, have a good time and we could correct things later in the day.
We had some lovely meals at the restaurant. The included breakfast was always extensive, fresh and delicious. Dinners were also delicious, attractive and the service was good. We became well acquainted with the wait staff and our last night when our son was feeling poorly and left dinner early, they hopped into a golf cart to take him dessert in the room!
The rooms aren't luxurious and the beds on the firm side, but they are very clean, and everything works. The room service was lovely; we paid a small compliment to housekeeping on the pretty towel art she had done the day before and came back later that day to a complete menagerie. The kids were delighted.
HIGHLY recommend this as the place to stay in Arenal.More
- Free Wifi
- Free Parking