We initially had some issues with the women at the front desk who was not terribly helpful when she informed us that we would have to wait 3 hours to get into our room. After a pleasant lunch and a 40 minute wait where we saw other guests get room after room ours was finally ready. The room had a beautiful view and was very nice. We spent alot of time at the pools which were surprisingly quite and the bar staff was always friendly. The free farm tour offered by the hotel is a must! Alfredo was very knowledgeable and tons of fun but without him i never would have known about the other tour options in the area because the front desk staff did not offer any assistance and the concierge desk was always empty. The rooms lacked any kind of information regarding the benefits of the hotel and when it was raining our last night and we wanted to order room service there was no menu and the person we were transferred too didn't really speak English. When the food arrived it was the incorrect order but since we didn't really know if what we ordered was even available for dinner we didn't complain. As others have noted the walls between the rooms are very thin and the metal roofs were very loud when it rained, that paired with poor lighting made it impossible to do much inside the hotel room at night. Although we were not there to watch TV the one in the room was very small and high up so we couldn't' really see or hear it when we tried to watch it.
- Official Description (provided by the hotel):
- Arenal Manoa Hotel is a beautiful Arenal hotel to relax and enjoy the marvelous view of Arenal volcano in Costa Rica. Surrounded by gardens, pastures and animals, our rooms have been designed so that each one offers you a panoramic view of the Arenal volcano. Our visitors can take advantage of our spacious gardens for walking and meditation as well as the opportunities to see the daily operations of a typical Costa Rican farm. ... more less
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- Also Known As:
- Arenal Manoa Hotel And Spa
- Arenal Manoa Hotel La Fortuna De San Carlos
- Arenal Manoa Hotel Costa Rica/Arenal Volcano National Park