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“home away from home” 5 of 5 bubbles
Review of Regina Hotel

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Regina Hotel
Certificate of Excellence
GreenLeadersSilver level
montana
1 review
“home away from home”
5 of 5 bubbles Reviewed March 6, 2009

The service at the hotel was excellent. Rocio was very helpful and went out of her way to make my stay comfortable. I became a little sick while I was at the hotel and Rocio brought me tea and medicine just one example of the many things she did to meet and exceed my expectations. I felt very secure and safe at the hotel. I was truly able to relax which is the goal of a vacation. I have traveled in many countries in South and Central America and this is one of the hotels that provided the best experience. Sincerely John C. Rose Professional Engineer- Environmental Scientist Bozeman, Montana USA

  • Stayed February 2009, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fisherdude18777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    56
    48
    11
    2
    0
See reviews for
17
52
20
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Louisiana,
2 reviews
5 of 5 bubbles Reviewed February 22, 2009

I was extremely please with hotel Regina. Very Clean, secure, friendly and helpful staff. Great rates with A/C, hot water, TV, refrig and mini bar. Central location and home away from home.... even laundry service.
Thank you Regina staff!!

  • Stayed January 2009, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank golfishrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed February 3, 2009

This property has great value for what you pay. The rooms are clean, simple and comfortable. We were at Regina Hotel with our 04 year old son and overall had a good experience. The hotel has one of the best views of the Arenal Volcano. It was unfortunate that during our visit it was too misty and we were unable to see anything but the volcano is located right in front of the Regina Hotel. Two experiences made our stay ok and not perfect. Firstly when entering the hotel reception to proceed with the check in, we were immediately told that there was no reservation for a family. The gentleman at the reception didn’t even take the time to verify the system in order to check our reservation. To his surprise we had a confirmation in writing. After we showed it to him, he immediately checked us in. The second experience was regarding breakfast. As far as we understand hotel rates, they are given per night unless it is a package, so our confirmed rate was inclusive of breakfast however, the same gentleman that organized our check in, gave us a ticket for the first morning to have breakfast across the road in a wonderful place, the service and food quality where great. However when we went to collect our ticket for breakfast the second morning, this gentleman refused to give us any voucher arguing that the breakfast was only inclusive for the first night. I personally find this property pleasant, definitely good value for money but service is an area where they could certainly improve. I hope that these experiences were the result of someone being new in a work position rather than the hotel service approach.

  • Liked — Location
  • Disliked — Service
  • Stayed January 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank LoveThePlanetFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizona
1 review
5 of 5 bubbles Reviewed November 24, 2008

This is a great hotel
Everyone was freindly and helpful about things to see and do.
They also made some amazing shapes of animals with the clean towels.

  • Liked — helpful staff
  • Stayed November 2008
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank mr_fight_club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
1 review
4 of 5 bubbles Reviewed September 4, 2008

Regina Hotel is a very comfortable place for any traveler that wants to stay in a nice hotel for cheap. The place is very clean and neat and the staff is super friendly and bilingual. It is directly across the street from places to shop and eat and only a short bus ride away from many outdoor activities. If you are in Costa Rica and visiting La Fortuna I recommend that you stay in the Regina Hotel.

  • Liked — the friendly staff
  • Stayed September 2007, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank gog2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlotte nc
1 review
5 of 5 bubbles Reviewed September 3, 2008

I felt compelled to write this review. I have never stayed anywhere in another country that made me feel more welcome. From the second you walk in the front door, until check-out , your comfort is the staffs number one priority. The managers knowledge of the area proved to be extremely beneficial. The hotel was very clean and accomadating. I would recommend this hotel to anyone visiting the area.

  • Liked — knowledgeable and friendly staff
  • Disliked — had to leave
  • Stayed March 2008, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank dulamike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saratoga springs
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 15, 2008

This was a very reasonable, safe, clean boutique hotel. Some rooms have a great unubstructed view of Arenal. It is situated right downtown, with easy walking to several restaurants, bars, banks, and servcies. The staff (especially Rocio) were wonderfully knowledgeable and helpful in arranging all types of activity.

  • Liked — The helpful staff
  • Disliked — some street sounds
  • Stayed May 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank retired-vagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regina Hotel

Property: Regina Hotel
Address: 150 Meters West of the Catholic Church, La Fortuna de San Carlos, Arenal Volcano National Park 4417-26, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#7 Green Hotel in La Fortuna de San Carlos
#23 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Regina Hotel 2.5*
Number of rooms: 7
Official Description (provided by the hotel):
Regina Hotel is centrally located, close to many restaurants, shops, adventures tours, banks, pharmacies, and other services. Each room has: cable TV, air conditioning, mini-bar, safe deposit box, private bathroom with hot water. Some of the rooms offer great views of the Arenal Volcano. We offer travelers safe, private, clean and comfortable environment. ... more   less 
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Also Known As:
Regina Hotel Costa Rica/Arenal Volcano National Park

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