This lodge has all the attributes to be 5 star. Great location near town but not too close. Lovely property. Beautiful spa. Good food, and a nice staff. Air conditioning worked well. The problems were as follows.
No hot water. After reporting it, they changed a device outside our cabin, which gave us hot water in the sink, but not the shower. Water pressure not good. Room decor and bedding very dated, with terrible lighting both in the room and sink area.
We also had a couple of issues with the front desk, not worth writing about, but were annoying. I actually liked the place as the restaurant staff and grounds were so nice. Hope they can fix the issues together. Sorry, but I can't give a 4 when I don't have hot water.
- Official Description (provided by the hotel):
- Hotel El Silencio del Campo besides featuring a set of swimming pools, hot springs and spa, also offers its guests 23 individual villas with a small patio right outside facing the majestic Arenal Volcano, surrounded by colorful and lush gardens, that gives a natural sensation to your experience. ... more less
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- Also Known As:
- Hotel El Silencio Del Campo Costa Rica/Arenal Volcano National Park