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2,154
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All reviews sushi swim up bar hot springs costa rica golf cart thermal pools main restaurant great view of the volcano beautiful grounds rocking chairs zip lining humming birds pura vida welcome drink our honeymoon stayed here for two nights spring pool
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Reviewed April 29, 2019 via mobile

I absolutely loved this beautiful place. From start to finish I was impressed with this resort in the rainforest.
A great welcome and impressive room. We had a spectacular view of the volcano from our seating area outside the room.
Breakfast was brilliant,loads of options and freshly cooked food available to order- omelette etc.
Staff were absolutely amazing. Nothing was too much bother. The hotel grounds were immaculate and the pools/springs were amazing too.
The rainforest shower was an authentic touch and we loved it.
During our stay in Costa Rica we stayed in 6 hotels, most were 5 star and this was, by far, my favourite. Thank you!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank unclippingmywings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RecepcionASRS, Director de Recepción at Arenal Springs Resort and Spa, responded to this reviewResponded May 6, 2019

Hi unclippingmywings!

We would like to thank you for choosing Arenal Springs Resort & Spa to spend your vacation time in Costa Rica, it has been a great pleasure to have you here with us. We are glad because of the fact you ended up your stay totally happy with the resort and with its beauties such as amazing views of the majestic Arenal Volcano, delicious various food options, professional and attentive staff, well-maintained grounds full of different species of birds, and relaxing hot springs with swim-up bars to enjoy cocktails and snacks. No doubt, we are proud of our effort to provide the best to all our guests, thanks a lot for sharing your comments and opinions about your experience with us. We hope you will come back again.

Kind regards from all the staff of Arenal Springs Resort & Spa.

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Reviewed April 29, 2019

We loved the villas/duplexes as another couple we were with stayed next door. Rooms excellent, very clean. Shower had a garden next to it exposed to outside! Arenal view was gorgeous. Bar pool was fun

Date of stay: May 2018
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RecepcionASRS, Director de Recepción at Arenal Springs Resort and Spa, responded to this reviewResponded May 6, 2019

Hi Mary L!

First and foremost, we would like to thank you for seleting Arenal Springs Resort & Spa as your destination in Costa Rica. We are so glad to know you liked a lot our beautiful and modern facilities including cozy rooms, comfortable beds, and fantastic views from the tranquility of the porch. Besides, it is great to know you enjoyed our awesome ambiance by the pools and hot springs area. Definitely, we hope to see you again to continue providing nothing but the best. Thank you so much for taking the time to give us a review, we appreciate it a lot!

Kind regards from all the staff of Arenal Springs Resort & Spa

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Reviewed April 29, 2019

Fantastic 2 night stay in April 2019. On arrival we were greeted with a very welcoming smile, helpful and efficient check-in and fruit cocktail.

We arrived in the evening so it was dark, but the following morning we were up early and the view of the Arenal Volcano was quite breathtaking, shrouded in a veil of mist and feeling very atmospheric, as if we were in a Jurassic world.

The rooms were clean and comfortable, with two large king-size beds. Small toiletries provided. We were celebrating our 25th Wedding anniversary during our stay, and on the second night we came back to our room which had been decorated with a celebratory ribbon, artistic towel sculpture, fruit in our room and two small bottles of Malbec red wine. It was a lovely surprise.

The hotel has some interesting features; the thermal spa waters are very relaxing and soothing too with some extremely hot natural spring waters. They also have a small farm, where they milk the cows and produce veg and fruit.

A couple of early morning walks and we saw wildlife at its Costa Rican best. Toucans, coati, humming birds, honey creepers and so many other diverse flora and fauna species.

We ate at the hotel on one night only, which was in our opinion, quite pricey, even with a reduced set meal menu, kindly organised with the restaurant by our tour guide, Andres. But that is our only small grumble. The breakfast menu choice was plentiful with some lovely local dishes, as well as having an international flavour too. Bread, cakes, hot and cold savoury and sweet dishes, fruit in abundance and the coffee was fantastic.

The hotel is in a remote location, so the restaurants are the only option to eat, unless you take a taxi to Fortuna.

Thank you for a great and memorable stay and Pura Vida!

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Silverisage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RecepcionASRS, Director de Recepción at Arenal Springs Resort and Spa, responded to this reviewResponded May 6, 2019

Hello Silverisage!

First of all, we would like to thank you for choosing Arenal Springs Resort & Spa to spend your vacation time. It has been a great pleasure to have you here with us during your stay. We are so happy because of the fact you had a fantastic anniversary celebration and enjoyed not only our spectacular view of the amazing Arenal Volcano but also our modern and clean facilities including comfortable and spacious rooms, well-kept grounds, relaxing hot springs and swimming pools, and lots of food options in our three different restaurants ( Italian-International-Japanese). No doubt, reading your review motivates us to continue giving our best to make all guests satisfied. Thnaks a lot for taking the time to share your opinions and comments. We look forward to having you one more time.

Kind regards from all the staff of Arenal Springs Resort & Spa.

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Reviewed April 29, 2019

We stayed at Arenal Springs on the second leg of our recent honeymoon to Costa Rica. From the minute we arrived we were amazed by the courtesy and helpfulness of all the staff. The hotel is in a wonderful, luscious, green setting with an incredible view (clouds permitting) of the volcano. Our room was luxurious, a large and comfortable bed with clean, crisp bedlinen. The bathroom was beautiful with a large and luxurious shower. The hotel offers different places to eat, all of which were very good. The pool complex is just fabulous! There is a normal pool and then several pools of hot volcanic water. I sat under the volcanic waterfall with hot water pounding onto my neck and shoulders: I have arthritis in my neck but after that my holiday was pain-free! We also spent time sitting on underwater bar stools at the poolside bar drinking cocktails and chatting to people. Heavenly!

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ManorhouseEm17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RecepcionASRS, Director de Recepción at Arenal Springs Resort and Spa, responded to this reviewResponded May 4, 2019

Hi ManorhouseEm17!

First and foremost, we would like to thank you for choosing Arenal Springs Resort & Spa to spend yourhoneymoon. We are so happy because of the fact you had a great time and enjoyed our very professional service and attention since the very beginning of your stay. It is so good to know you liked our spectacular view of the majestic Arenal Volcano, our well-kept grounds full of different species of birds, our cozy and clean rooms, and our various food options inour three different restaurants. Besides, we are glad to know our hot springs and swimming pools were perfect for you. Definitely, reading your review makes us proud of our effort to provide the best to all guests, thanks a lot for giving us a review. We hope to see you next time.

Kind Regards from all the staff of Arenal Springs Resort & Spa.

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Reviewed April 21, 2019 via mobile

We recently stayed here with our 3 kids - ages 4, 10, and 11. We absolutely loved this hotel. The view of the volcano was a stunning, the restaurants were excellent and the pool area was wonderful. There was a relaxing hammock area and a kids playground, yoga every morning and every room felt private. The grounds were very well kept and the rooms were clean and luxurious. I highly recommend this hotel for families staying in the Arenal area.

Date of stay: April 2019
Trip type: Traveled with family
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RecepcionASRS, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this reviewResponded April 22, 2019

Hello Kim!

Hope you are fine!


First of all, we would like to thank you for the time you took to write and share your opinion, your comment is really welcome for everyone who works in Arenal Springs Resort & Spa because nothing makes us happier than reading that you had a blast during your stay with us, enjoying the delicious food we offer at the three different restaurants we have in our premises, and the privacy of our wonderful rooms and gardens really impressed you. We will be waiting for the next time you come to give you nothing but the very best of us.

Kind Regards.

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