Our favorite hotel!

Name: Our favorite hotel!
Item: Arenal Springs Resort and Spa
Rating: 5
Author: Kim S

Review of Arenal Springs Resort and Spa

Reviewed April 21, 2019 via mobile

We recently stayed here with our 3 kids - ages 4, 10, and 11. We absolutely loved this hotel. The view of the volcano was a stunning, the restaurants were excellent and the pool area was wonderful. There was a relaxing hammock area and a kids playground, yoga every morning and every room felt private. The grounds were very well kept and the rooms were clean and luxurious. I highly recommend this hotel for families staying in the Arenal area.More

Date of stay: April 2019

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Katibee87 wrote a review Apr 2019
29 contributions
Primary view of Arenal volcano
This is a great hotel especially if you have a family.

Each bungalow is so spacious and well thought out; each has a car spot, ground floor balcony, coffee/tea maker, fridge with an introductory complimentary Coca Cola and water, hair dryer, comfortable bedding (amazing thick pillows), small ironing board, safe, sweet scented moisturisers/shampoo/conditioner/soaps, little bed chocolates and pretty shower area.

They even ask if you’d want your room service twice a day which I’m sure fussy travellers would love. They display their support for corporate social responsibility in your rooms by asking you to please save water/turn off lights if they aren’t in use. I really appreciated that.

With one cold pool on offer, the rest of them range from warm to hot (up to a 40 degree pool) and are very well maintained. You can have snacks like burgers or fajitas and sushi in or by one of the heated pools which was quite fun. Breakfast has a variety of items including omelettes and traditional sweets and savoury items like cheese tortillas and sweet bananas.

The hotel has buggies that take you to and from your rooms as the complex is quite large. Just dial reception and ask for one!

If you would like to head to La Fortuna for lunch or dinner, they taxis will either charge a flat US $10 or put the meter on.

The convenience shop on site is great and is open until 10pm and has souvenirs that are very well priced and snacks.

Overall good service and has everything you need for a lovely holiday.

If you do not like to stay with families and children, then I wouldn’t recommend you stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
lambley wrote a review Apr 2019
222 contributions179 helpful votes
Not keen.
I think we chose the wrong hotel. This is a large American style resort which, rightly, attracts families. Our room was fine, very clean, large and well equipped with a small patio and excellent view of the volcano. Some rooms are quite a walk from reception but the shuttle service was good and the gardens were well tended. The pool areas were not great, the sun beds were very basic and there was insufficient shade. The hot pools were exactly that - HOT! The main pool was a bit grimy and primarily geared to the pool bar customers, not great for swimmers. We ate dinner twice, once in the Italian style restaurant and once at the Costa Rica buffet night. Neither meal impressed and the atmosphere was more canteen than hotel restaurant. Breakfast was the usual buffet and was very ordinary. I would not go again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Florence905 wrote a review Apr 2019
4 contributions
Loved this hotel!!
This is a wonderful hotel with a beautiful view of Arenal volcano!
We were so impressed with the comfort and layout of the bungalows.
We also couldn’t get over how peaceful it was, after a long day of travel it was wonderful to settle and relax in the hot springs!
I highly recommend the 6:30am yoga, it’s very well done.
The hotel is perfectly situated to easily get to excursions or a short $10 cab ride into La Fortuna for dinner.
The staff here are outstanding, they are so quick to respond to any request. A special shout out to Stevan at the pool bar, he was so lovely, and all the staff at the breakfast buffet, made our stay that much nicer :)
Muchas gracias!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Renate S wrote a review Apr 2019
21 contributions1 helpful vote
View of Volcano
A beautiful place to stay, we loved our rooms, well equipped, clean and quiet with a view of the volcano.
Breakfast was very good, we had dinner at the resort as well and it was excellent.
We enjoyed the various swimming pools - also perfect the grandkids.
A big grassy area where kids could run and play after the long car ride - perfect.
Great location for going into town or to the various attractions in the area, we did the hanging bridges, again great fun for kids.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bernadette D wrote a review Apr 2019
4 contributions
Amazing time at Arenal Springs Resort and Spa
Beautiful hotel, spacious and lush grounds. Amazing food at the Italian restaurant and Sushi bar. The hot springs were great. We were welcomed with a drink and a cold towel when we arrived. There is yoga in the mornings and a free gym. they provided us with a roll away bed as requested. Memorable stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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