This is a beautiful place! The rooms are like cottages (duplexes). I would really give it a 4 !/2 star. The rooms are separated by a door so if you have noisy neighbors you get noise. We were lucky and had quiet ones. The bathroom also is 'open'--their are plants in the shower (big shower) with a corrugated plastic roof with a slight space. It is really beautiful and elegant but not great to keep out the noise. Your choice is beautiful ambiance or quiet. It was very quiet for us. Every once in a while we would hear a critter noise. There are porches with chairs and a table so you can sit outside and enjoy the views. There is also a large pool and 3 large hot springs to use. The hot springs are hotter at the top and flow down and get cooler with a bar and sushi bar in the coolest. Everything in the room is stocked once, to include the refrigerator with 2 cokes, 2 beers, and 2 waters. This also includes one tiny bottle of shampoo, conditioner, and lotion. They also provide an aroma candle and 2 other candles for ambiance. It is by far the best resort we have be in here in Costa Rica and the view of Arenal is wonderful.