We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“In the shadow of the volcano”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Arenal Springs Resort and Spa
Certificate of Excellence
GreenLeadersPlatinum level
Old Bridge, New Jersey
Level 5 Contributor
86 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“In the shadow of the volcano”
Reviewed February 5, 2013

+ Very nice room seems like a luxury bungalow.
+ Refrigerator in room, two bottles of water included
+ Good food in restaurant
+ Beautiful shower with walk-in tub
+ Two big double beds
+ Free Wi-Fi in room
+ Soap and shampoo
+ Hi-def TV
+ Room cleaning left cute elephant structure made of
Rolled towels
+ Very nice buffets with a lot of choice
0 have to insert room card for dome of the
0 computers in lobby for charge
- Hard to use drying line because it goes right through
Plants
- Have to wear a band around wrist for the whole visit.
- Toilet must be held down for seconds to flush
- No clock in room

  • Stayed January 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Mark_Leeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 8, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,440 reviews from our community

Traveler rating
    1,517
    747
    141
    24
    11
See reviews for
799
1,100
41
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (568)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
166 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed February 4, 2013

I did a lot of research before picking the property for the Arenal leg of our honeymoon. We wanted a hotel with lovely hot springs, but reasonably priced and to this purpose, we were prepared to make a sacrifice on location. Arenal Springs is not within walking distance of La Fortuna but then again none of hot springs are, so it really depends on what you are after.
The pools are lovely and were never crowded – the main one has a fantastic swim-up sushi bar & cocktail bar. We had sushi on our first afternoon while sitting in the pool and it was great!
The property is beautifully maintained. There were even a couple of toucans often in the trees above our heads completing the lovely setting.
On New Year’s Eve we climbed Cerro Chato and went down to La Fortuna waterfall and it was so fantastic to come back to the warm pool and soak our tired muscles before getting ready to hit the town for the night.
Our room had a lovely porch with a beautiful view of the volcano – we loved sipping coffee first thing while taking in the majesty that is El Arenal sitting right before our eyes. It must have been such an incredible sight when it was active! On the last morning we were even granted a completely cloud-free view of El Arenal, which apparently is a rare sight.
The hotel knew we were on honeymoon and left us a lovely card, flowers, chocolates and a small bottle of wine when we arrived, which was a lovely and appreciated touch.
The room was really bright with the wall facing the volcano entirely made of glass.
The only fault I can think is that each cottage (all on one level) was split into two rooms and you could hear everything going on next door and I am sure they could hear us.
Apart from that, we both loved the hotel and the pools and the staff were fantastic, very friendly and helpful. We were just sad we only got to stay three nights – we could have done with another couple!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claudia186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, March 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level 2 Contributor
5 reviews
Reviewed February 3, 2013

Arenal Springs resort is outstanding! Superb customer service. The thermal springs pools are beautifully designed & so relaxing. We liked that the guest rooms are spread out as duplexes on the property (it's not a high-rise hotel) and have nice privacy porches. The landscaping is lovely. Excellent view of Arenal Volcano. Great food as well! We enjoyed fresh pineapple & mango and delicious coffee in the mornings, with made-to-order omelettes. Lunch & dinner were equally outstanding. The location is close to other activities -- we went white-water rafting on the Rio Balsa & hiked a nature trail by the volcano. We highly recommend this resort! Special thanks to Pacific Trade Winds travel agency for arranging everything.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 2, 2013 via mobile

This resort is exceptional. We stayed here a week and I don't think I would want to ever stay anywhere else. The grounds are so beautiful. The thermal springs are so private unlike tabacon and baldi where the entire world flocks. We had spectacular breakfasts- with the freshest of juices and ingredients. The staff was so polite and one day I asked for sugarcane and VOILA- Eduardo-the concierge- said-" one minute " and the next thing I knew was he had fresh peeled sugarcane for us from the gardens. The grounds are so well kept and the rooms were cozy and lovely. I definitely definitely recommend this place to everyone.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed February 1, 2013

This place is Amazing!! The customer service is the best I have experienced in my life. They have everything accounted for which allows you to maximize your time in Costa Rica. They know the best places and things to do. IF you are in the area this place is a must. The price was amazing as well.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
166 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 31, 2013

Our family totally enjoyed our stay at this resort. We spent two nights, spent time at the pool, resturant, spa and my husband and daughters did the zip line excursion.

The food was wonderful, the staff was sooooo gracious. Our shower was a bit wonky , but it was fine. Beuatiful landscaping and wildlife... our view of the volcano was blocked by clouds the first day, but what a lovely surprize it was the next morning.

Pedicures and massages.... our techs didnt speak Englilsh, but thye did a great job and it was thoroughly relaxing!

A MUST go to location! Town is a little run down, but no need to leave the resort...

Room Tip: They all appeared to face the volcano..... so i think any would be wonderful
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4gourmetharts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 31, 2013

We were somewhat disappointed when our first choice of resorts in the Arenal area (Nayara) was not available & had to go with our second choice. Turned out, Arenal Springs Resort was our favorite of all our time in Costa Rica. Service from check in to checkout was excellent. The casitas were spread up the hillside, giving a nice feeling of privacy & an excellent view of the volcano, which was completely in the clear 2 days. The concierge was helpful in scheduling a private tour of the area with the taxi driver who stays on site. There is also a nice nature park a short walk up the road. Would highly recommend this property to anyone visiting the Arenal area. Excellent amenities and value.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mac5601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review, February 4, 2013
Hello dear friends, we note your comments and thank you with all our heart that you had to get the detail of your valuable time to remind us, all of your comments and suggestions are really important to us because it helps us to see and determine in what areas we need to work better and also in areas which are good, our dream and mission is to give all our guests the best possible experience here at our hotel, we know that there are millions of different opinions and that each person is different, so thanks to your comments we can help more people every day, we also appreciated that you chose us as your Hotel in Costa Rica and we hope in God to see you back soon.
from all workers in the Arenal Springs Hotel we thank you very much and God bless you always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near La Fortuna de San Carlos
0.5 mi away
Volcano Lodge & Springs
Volcano Lodge & Springs
#15 of 58 in La Fortuna de San Carlos
2,888 reviews
1.2 mi away
The Springs Resort and Spa
The Springs Resort and Spa
#6 of 63 in Arenal Volcano National Park
2,410 reviews
1.2 mi away
The Royal Corin Thermal Water Spa & Resort
The Royal Corin Thermal Water Sp...
#6 of 58 in La Fortuna de San Carlos
2,295 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Arenal Manoa Hotel
Arenal Manoa Hotel
#13 of 58 in La Fortuna de San Carlos
1,839 reviews
0.3 mi away
Nayara Resort Spa & Gardens
Nayara Resort Spa & Gardens
#2 of 58 in La Fortuna de San Carlos
3,282 reviews
3.0 mi away
Hotel Lomas del Volcan
Hotel Lomas del Volcan
#9 of 58 in La Fortuna de San Carlos
1,512 reviews
Show Prices
Show Prices
Show Prices

Been to Arenal Springs Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arenal Springs Resort and Spa

Property: Arenal Springs Resort and Spa
Address: 5 Miles West of Catholic Church of la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Priceline, Cancelon, Evoline ltd and getaroom.com so you can book your Arenal Springs Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/Arenal Volcano National Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing