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“Treehouses Hotel Inspection”

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Tree Houses Hotel Costa Rica
Certificate of Excellence
A TripAdvisor Member
TRURO, NOVA SCOTIA CANADA
119
Reviewed November 16, 2005

I am a Travel Consultant and a Costa Rica specialist. I inspected this hotel on Nov15/05 and found it to be a neat concept but with some problems to be corrected.
the owner apologized for the repair work that was going on : seal around the tree going up through the dwelling, repairs to roof.The stairs to the loft were very very steep and not appropriate for family with children. The mattresses in loft were on a sort of frame and raised (a little) off the floor. (Prehaps as a recommendation fron the people from Barrie, Ontario, Canada. I am not sure if I would send my clients to this hotel at this time

Maxine Monk, CTC
Costa Rica Specialist

maxinem@maritimetravel.ca

(formerly ; maxinem@atlanticax.ca)

  • Stayed: November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
19  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treehousescostarica, Owner at Tree Houses Hotel Costa Rica, responded to this reviewResponded November 19, 2009

This is quite a dated review, and the ownership has long changed hands. There have been numerous improvements over the years and the concerns have all been addressed.

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934 - 940 of 954 reviews

Reviewed October 25, 2005

I have waited a few days to post this in the hopes that the person who booked us would come back to me with some positive news, but no.
I booked our whole trip to Costa Rica, via the internet. The Treehouses Hotel (just south of Fortuna) was the ONLY place that wanted to put the WHOLE payment through on my VISA, all other places/accomodations, car rental, tours, etc. only needed my Visa for DEPOSIT.
Originally we had booked the Treehouses for 3 nights (as we were going to do some tours from there).
Upon our arrival at the Treehouses (in the sunshine), we thought the Treehouse was a unique looking place, after walking up the stairs, we opened the door and we were all hit with a terrible smell of mold and mildew. We immediately opened all the windows and turned on the A/C and left the room immediately ! There were only 3 treehouses on the site and we were told we had the best ! and we all commented we would have hated to see the other two (which looked newer). We left
and headed to town and upon our return (about 3 hours later), it was pouring rain by that time and as we entered the room, the smell was still very bad and we started fretting about how we were going to sleep in that (never mind for THREE nights), and with the rain came leaks and drips because the treehouse is build around a tree and there is no sealant between the boards and the tree.
We hung outside on the porch as long as we could and then headed inside to sleep. Our third party had to climb up a ladder to get to the "loft" which was no more than two mattresses on the floor, she was terrified to sleep directly on the floor (yes, there were tons of critters there and inside the room because there was about an inch gap at the bottom and top of the door).
We slept but awoke around 5am and all of us had major headaches and within 1/2 hour of waking two of the three of us had raging allergy symptoms ... we knew we had to leave for health reasons.
When we told the owner, he was concerned that we were leaving after just one night but told us to contact his brother (in the STates who booked it) for a refund.
When we reached our next destination that day, I used the internet to write an email to ask for a refund for the two nights we didn't stay for health reasons and we were denied a refund, I begged him to reconsider his decision before writing this review but have not heard back.
I would like to make all future travellers aware and if anyone wants any further information (or pictures), please don't hesitate to contact me.


47  Thank Shine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treehousescostarica, Owner at Tree Houses Hotel Costa Rica, responded to this reviewResponded November 19, 2009

Since this review many years ago, the ownership has changed and all of the concerns have been addressed and repaired. All of the tree houses have proper beds and are extensively cleaned.

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Reviewed October 21, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
Thank Blancasierragonzalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raeann M, Owner at Tree Houses Hotel Costa Rica, responded to this reviewResponded October 22, 2017

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Reviewed February 2, 2017
Google Translation

Room Tip: Eviter Frog house car bruyante
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  • Stayed: January 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bernard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2017 via mobile
Google Translation

Stayed: January 2017, traveled solo
Thank Kai R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2016 via mobile
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Stayed: October 2016, traveled with friends
Thank Yanira G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2016
Google Translation

Room Tip: Escoger con antelacion
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  • Stayed: September 2016, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank svidal2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tree Houses Hotel Costa Rica

Address: 300 Meters Norte de Cementerio De La Florencia | Santa Clara, San Carlos, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Beverage Selection Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Spa Airport Transportation
Hotel Style:
#1 Best Value Hotel in La Fortuna de San Carlos
#2 Family Hotel in La Fortuna de San Carlos
#3 Romantic Hotel in La Fortuna de San Carlos
#4 Spa Hotel in La Fortuna de San Carlos
Price Range: $95 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tree Houses Hotel Costa Rica 2*
Number of rooms: 7
Official Description (provided by the hotel):
Tree Houses Hotel is a bed and breakfast hotel conveniently located off the main road that runs through La Fortuna and around the Arenal Volcano. We are a short 25 minute drive to the high tourist area. People seek us out with that in mind, to be away from it all but close enough to enjoy all the fun adventure the La Fortuna, Arenal Volcano area has to offer.We have just 5 tree houses (each very private) on 8 acres and we are surrounded by a 70 acre wildlife refuge with a waterfall, pools to swim and a beautiful river. Each tree house features A/C, warm water showers, refrigerators and safes.There are few hotels like this in the world and none other in Costa Rica. There is something so very exciting about spending the night high in the forest canopy, wildlife all around you, safe and cozy in a tree house hotel in Costa Rica. ... more   less 
Also Known As:
Tree Hotel In Costa Rica
Tree Houses Hotel Costa Rica Arenal Volcano National Park

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