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“Fantastic place to stay at the foot of the Arenal Volcano”

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Arenal Kioro Suites & Spa
Certificate of Excellence
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Fantastic place to stay at the foot of the Arenal Volcano”
Reviewed January 10, 2013

Loved this hotel. The wall facing the volcano was all glass and opened most of the way. The hot tub in the room was a plus. We could watch the volcano erupt while sitting in hot tub, eating our fabulous room service dinner or while laying in bed. What a wonderful natural fireworks display! The hotel was also only a short drive to the Tabacon hot springs.

  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Milano
Level 5 Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed January 9, 2013

I've been at Arena Kioro for 2 nights and I can say that the hotel is very nice. Rooms are big, confortable and very clean, with an amazing view on the Vulcano Arenal.
Not at a 5 stars level breakfast and restaurant, where plates are normal, but the enviroment is not pleasant (it seems a big self service restaurant also if service is very nice).

Thermal area is nice, but not incredible as the one at the near Hotel Tabacon (where access is open also to people not staying at the hotel).

  • Stayed January 2013, traveled as a couple
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Helpful?
1 Thank Zazzeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro Suites & Spa, responded to this review, March 18, 2013
Dear Friend!

Thanks a lot for your comments and we are very happy knowing that you enjoyed our rooms and view to the Volcano.
We apologize for not meeting your expectations during breakfast time, our breakfast is a buffet with variety on food from Costa Rican Gallo pinto, different cheeses, pastries, fruits, and fresh omelets and more, but it is self service. We apologize for the inconvenient.
Our hot springs are natural, they come from a spring that is heated by a volcanic rock, underground, our hot springs are private only for the enjoyment of our guest and they are included in the rate, we are glad you enjoy them as well.

Thank you again for your comments, this will help us improve and give a better service, we hope you may come back in the future.

Ricardo Araya C
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonsberg, Norway
Level 5 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 6, 2013

We had 3 perfect days at this hotel. The room was around 40sqm and we had our own hottub with a greit view over the volcano. We spent one day at the hotel area and one day zip-lining, which of both was very nice. We also tried the spa, and had a very good and proffesional experience there.

The only thing that takes it down from excellent to very good was the restaurant. We had expected more from a restaurant at a 5star hotel. The food was ok, but nothing more I`m afraid.

Still we can highly recommend a stay at this hotel!

Room Tip: It looks like all the rooms have the same breathtaking view.
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  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Myrsnipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro Suites & Spa, responded to this review, March 18, 2013
Dear friend!
Thank you for your comment and recommendation, we are glad you enjoyed your stay and Arenal Area, thank you for letting us spoil you at the spa!
We are sorry to hear we did not fullfiled your expectations with our restaurant, we apologize and value your comment, we are going to work on it to improve this service.
Thank you again and hope you can visit us again!
Ricardo Araya C
General Manager
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caribbean
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 4, 2013

The Kioro is a 5 star hotel, with a conservation plan which they carry out with pride. The Arenales volcan can be seen from all the common areas of the hotel. It has it own beautifully landscaped thermal springs with heated waters from the volcano. Very private and quiet,and impeccable service. We had perfect unobstructed view of the volcano from the room (and lucky to have a clear day, because it seems the volcano is often covered by clouds). This is the perfect place to spend some days if you want total relaxation and conection with nature. I loved it!

Room Tip: Suite 115 is private with the best view of the volcano.
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  • Stayed January 2013, traveled with friends
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Helpful?
1 Thank maria m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mequon, WI
Level 6 Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 1, 2013

We stayed as part of a Backroads tour for two nights. Had dinner and lunch at the hotel and both were very good standard Costa Rican meals with good service. The rooms were very clean and had a great view of the volcano. The hot springs are an amazing chain of rock pools - really amazing at night. Remember, you are in the rain forest, so it can be a bit humid.

Room Tip: Higher up the hill and closer to the main building gives you a better view, but all seem pretty good...
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  • Stayed December 2012, traveled with family
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Helpful?
1 Thank MeqonTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raraya, Gerente at Arenal Kioro Suites & Spa, responded to this review, March 18, 2013
Dear Friend!
Thank you for your comment we are glad you had a great time with us! Thanks for advising other travelers about the weather! We love the rain forest and Arenal Kioro has 12.5 hectares of forest, humidity is definitely a challenge during rainy season but despite that I am sure all our guest enjoy the beauty of the area, again thank you we hope you can visit us again in the future!
Ricardo Araya C
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2012

Beautiful rooms… they were large and very luxurious. Staffs and food were excellent.
I would have given a 5 star if they had a better dehumidifying system. To get some of the humidity out of the room, we had to crank down the AC as low as it can go which made the room so cold that we had to wear jackets in the room. Getting into damp, cold bed was very unpleasant. A small portable dehumidifiers in each room would have solved the problem. When I requested one for our room, they just febreezed the room and cranked the AC down.
As nice as the rooms were, hated coming back to our damp, cold rooms….
As we got to our next hotel in Guanacaste, we had to dry out all our clothes packed from Kioro.
Very unfortunate we were not able to enjoy the luxurious room.

Room Tip: Really need dehumidifier in the room. Very damp, humid rooms.
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
2 Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramah, New Mexico
Level 6 Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 26, 2012

As my husband opened the curtains of the main grand double sliding glass door right in front of the king-size bed, where I was leaning back with my goblet of champagne in hand, it was breathlessly beautiful: a true "room with a view"!
The volcano rose imposing, in its perfect conic shape, telling stories of ancient cultures worshiping its powers, of the healing waters gushing from its bowels, and of timeless upheavals of our Mother, the Earth... The tip, most of the time, remaining mysteriously shrouded by mist and moving clouds.
Who thought of a resort of this kind, surely chose the right spot, having in mind the Volcano and its healing waters as the focus, the full screen scenery and its effect on the spirit.
The elegant, spacious rooms, all with its own jacuzzi tubs with view of the Mountain, the excellent breakfast offered, the outstanding service and the friendliness of the staff, and none the less the manicured, precious tropical gardens run through by endlessly falling mineral waters, level after levels of volcanic stones, it all is but a fantastic experience worth doing at least once in a lifetime.
Thank you, Aidan Mullan (Costarican Vacations), for your advice and helpful service in booking for this amazing hotel, and the tours to Cano Negro and the Celeste River. The guides at Aventuras Arenal gave us two unforgettable days in the Northern part of Costa Rica, a country everyone should experience and learn from.

Room Tip: All rooms are Volcano view and private, but chose the more centered and second floor.
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Francesca Giova... P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Kioro Suites & Spa

Property: Arenal Kioro Suites & Spa
Address: San Carlos, 10 km NE of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Arenal Kioro)
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in La Fortuna de San Carlos
#6 Luxury Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Arenal Kioro Suites & Spa 4*
Number of rooms: 53
Official Description (provided by the hotel):
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Suites & Spa Costa Rica/Arenal Volcano National Park

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