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“Excellent service!”
5 of 5 bubbles Review of Arenal Volcano Inn

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Arenal Volcano Inn
Certificate of Excellence
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent service!”
5 of 5 bubbles Reviewed March 30, 2014 via mobile

Excellent customer service! Front desk and restaurant. Rooms with simple but very clean. The huge room window facing the garden and volcan Arenal is awesome. Restaurant really good (especially the Pizza).

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bruno H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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836 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Montreal, Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 28, 2014

We stayed in the hotel for one night in March 2014.
The hotel consists of 25 units of individual cabins with small porch equipped with a table and two chairs and cabins that contain two separate rooms. They are located in a beautifully maintained garden with many exotic plants, short walking trail and a swimming pool. The view of Arenal volcano is spectacular from each room; bird lovers will see many interesting species.
We had a room in a double cabin (number 210), so we had neighbours. The room was not big but comfortable, very clean and the reading light was very good. Split unit AC worked very well which is important in the hot and humid weather of this place. As we did not bring our computer for a one night stay we cannot evaluate wi-fi internet connection.
Breakfast was OK though we expected a better one (jam was not on display, we had to ask for some) after having read other comments. During our stay we also ate good salads, sandwiches and ice cream, our favourite dish was focaccia bread with fresh mozzarella cheese and tomatoes. The prices were similar to other restaurants in San Jose area. Service was excellent.
We highly recommend this small but beautiful and comfortable hotel complex.

Room Tip: Probably any room
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolanta_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 26, 2014

We stayed at Arenal Volcano Inn from 3/18/14 thru 3/21/14. For three families in our group, we had three rooms for three nights. Each room was clean and big enough for each family of four. There was a small refrigerator and safe in each room. We had a clear view of volcano from each room.
The hotel's restaurant served great food. Pizza was awesome! We actually had dinner at this restaurant for two of the three nights in Arenal. Restaurant staff was very helpful in accommodating our special requests.
The best thing about this hotel is its manager, Caesar. He attended us with smile all the time. After check out he even gave us his cell phone and offer us to call him any time during our rest of the stay in Costa Rica if we had any question or needed any help. To say that his service was great would be an under-statement. Thanks Caesar for all your kind help.
We would not only stay at this hotel again but will strongly recommend this hotel to anyone who is looking for personal touch from hotel's staff.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayendraPatel1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morristown, New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 20, 2014 via mobile

My husband and I recently stayed here on our vacation. Although the hotel might not be as fancy as some of the others in the area, we were very impressed with the service. There was internet in our room. The breakfast was wonderful. One day we had to leave for a tour at 5 am. The staff packed us breakfast the night before so we could take it with us since we would be missing the formal breakfast that day. The rooms were very large, clean, and had a fridge and safe. There was also air conditioning in our room.
Overall, we were extremely happy with our stay there. Would highly recommend!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Vrshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

This hotel was comfortable and clean. The grounds were filled with gorgeous flowers and the view of Arenal Volcano was beautiful. Each room is an invidual building so it was nice not to have immediate neighbors. They were air conditioned and comfortable. The continential breakfast was good and the dinner was excellent. The staff was very friendly and helpful. There is a security guard at all hours of the day but I felt very safe in La Fortuna regardless. The only downside is that the town is about 3 miles away and it was an $8-10 cab ride. I definitely recommend this hotel. I spoke with some other people I met about their hotels and it seems like this is the best one.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Divide
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 16, 2014

The grounds of the hotel are absolutely gorgeous with a spectacular view of the volcano. The rooms are large, air conditioned and very comfortable. The food and service were exceptional. We enjoyed the pool and hot tub. I would highly recommend staying at this hotel if you go to Arenal. I loved staying here.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarilynnF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 16, 2014

This is an oasis of beauty and scenery. The rooms are spacious and they don't exaggerate when they say every room has a view, someone did some planning with this layout! Beautiful pool area, nice restaurant, and very helpful staff! My favorite point was the card key that shuts the electricity off in the rooms when you leave, something I need to look into for home! The grounds are well kept! Highly recommend your stay here.

Room Tip: We stayed by the pool, our friends stayed to the south of the pool and both were awesome.
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Volcano Inn

Property: Arenal Volcano Inn
Address: | 6.5 km NW of the Catholic church, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in La Fortuna de San Carlos
#14 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arenal Volcano Inn 3*
Number of rooms: 25
Official Description (provided by the hotel):
Arenal Volcano Inn is a 25 room hotel surrounded by exotic gardens that can be admired from the tranquility of your room or by taking a small walk on its natural trails. Every guest may enjoy the view of the Arenal Volcano from its own terrace. Come visit us and make Arenal Volcano Inn your home while vacationing in Costa Rica. ... more   less 
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Also Known As:
Arenal Volcano Hotel La Fortuna De San Carlos
Hotel Arenal Volcano
Arenal Volcano Inn Costa Rica/Arenal Volcano National Park

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