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“Pura Vida!!” 4 of 5 stars
Review of Arenal Volcano Inn

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Arenal Volcano Inn
Certificate of Excellence
NJ
1 review
“Pura Vida!!”
4 of 5 stars Reviewed May 3, 2013

I enjoyed myself so much. I was treated with respect and even though my Spanish was not that great, the hotel staff like Margarita, Andrea, Javier, and Fernanda took their time to understand what I was saying, muy excellente servicio y gente personas. Alexandra also did a wonderful job keeping the room I was staying in clean and changing the bed daily and replacing the towels, and etc. Spanish is the primary language in the community, but everyone has so much patience. And after they help you, they end the conversation with "much gusto" which means my pleasure. It feels good to receive customer service at their best. The people are honest, I gave too much Costa Rican money to the hotel staff and they gave me my money back. Please note, the mini bar in the room are for purchases, so if you eat anything from the bar, be prepared to pay at checkout. The "Que Rico" restaurant is muy excellente servico y comida. The prices are cheap. The view is beautiful, buena vista. I enjoyed watching the smoke leave the volcano. Also, go to costa rica descents for activities such as the Volcano Hike, Rafting, Zip Lining, and so on. The shuttle will pick you up from the hotel. Enjoy your trip, I sure did!!.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Anavia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avimanager, Owner at Arenal Volcano Inn, responded to this review, May 19, 2013
Google Translation
Dear Guest,
Muchas Gracias por su lindo comentario donde menciona algunos de los nombres de nuestro sus amigos en Arenal Volcano Inn. Para ellos es muy motivante cuando alguien escribe un comentario positivo y en especial cuando los menciona en el mismo. Thank you for all your positive input and we look forward to see you in the near future.
Pura Vida!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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725 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Columbia, South Carolina
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 28, 2013

We stayed at this property as part of a week long tour with Gate 1 Travel. The rooms were spacious and even had a kitchen "nook" with counterspace and fridge. The property itself is beautifully landscaped with a nice view of the volcano. They offered us a deal at the spa which we jumped on, which was more reasonably priced than anything I've had in the States. The staff was wonderful. I already want to go back.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Aunt23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed April 23, 2013

I extended my trip in Costa Rica and was now traveling alone and had caught a cold. Imagine my surprise when I called for room service hoping (but no way expecting) to get some chicken noodle soup. But they had it! Chicken vegetable soup which they also served with a side of rice (without my even asking for it). Couldn't have been better served than if I was back home.

To top it off, upon learning that I was under the weather, the manager took the initiative to call me to let me know that if I needed anything at all, he was just a phone call away. And that even though he left work at 9PM, if I called after that I would reach security who would then call him on my behalf. Now that's service!

This doesn't even get into why I initially picked this hotel. Not needing to stay at one of the super fancy hotels in this area (after checking out several) I drove by this one which stood out from most of the others. Modern construction with individual houses, it was a really nice place at a really good price--a true value.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank southamptonbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manistique, Michigan
Level Contributor
158 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 19, 2013

This place is so beautiful, you can look out the window or step out side and see Arenal, when it is not cloudy or raining, but still awesome, pretty open place to walk around, and very quite, and peaceful surroundings. The restaurant, really good very good food and drink, the rooms are excellent, very clean, and open and bright, and your just down the road from Tabacon hot springs, I will be staying at Arenal Volcano Inn again on our next trip to Costa Rica.

Room Tip: Be a great place to go bird watching, must have seen about 10 to 12 different birds, and that was ju...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jthayer219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Ia
Level Contributor
189 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed April 18, 2013

This hotel was amazing. It was at the foot of the volcano and all the cottages had views of the volcano. The grounds were immaculately kept and had a nice pool and hot tub. The restaurant was nice and the food good. Happy hour at the bar was good, too.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JDWLOO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avimanager, Owner at Arenal Volcano Inn, responded to this review, May 6, 2013
Dear Guest,
Thank you very much for taking your time to write your opinion of Arenal Volcano Inn. We are all very happy to hear you enjoyed your stay and will continue on our effort to improve not only our service but also our facilities.
We look forward to having you visiting us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2013

Can not say enough great things about this Inn. The staff was AMAZING, so nice, so friendly, so helpful. The breakfast (which we got included) was my favorite of our entire trip! Our room was not fancy, but very clean. You couldn't hear any of the other people, just wildlife. We saw the most birds out of all of our tours around the grounds here. Also, every bungalow has a view of the volcano, not a small view, you're close and it's awesome!! We went in April and the weather was perfect, not scalding hot, nice breezes and scents.

Only drawback, the lunch/dinner menu is Americana and expensive. Recommend doing breakfast and having the other meals locally!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Stephanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed April 7, 2013

The room, while not fancy, was large, clean, comfortable and nice. We had an amazing view of the Arenal volcano from our window and front porch. We loved seeing hummingbirds on the butterfly bush right outside our front door and our boys enjoyed swimming in the hotel pool. The co-owner, Hernan, was super accommodating and helpful. He assisted us in many ways that were above and beyond his responsibilities and made our stay much more relaxed and comfortable as a result. The breakfast buffet was plentiful and tasty, and also offered a great view of the volcano. We enjoyed our three night stay while exploring the wilderness of Arenal.

Room Tip: Higher numbered rooms have a better view. There are rooms that are adjacent to the pool and we think...
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LulaZ122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avimanager, Owner at Arenal Volcano Inn, responded to this review, April 13, 2013
Dear guest,

Thank you very much for taking the time of sharing your recent experience at Arenal Volcano Inn. I am very glad to hear you and your family enjoyed your stay with us.
On behalf of the entire Arenal Volcano Inn team we look forward to serving you in the future.

Sincerely,

Hernan Cordero.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arenal Volcano Inn

Property: Arenal Volcano Inn
Address: 6.5 Km NW of the Catholic church | 6.5 Kilometers Northwest of the Catholic Church, La Fortuna, San Carlos., La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in La Fortuna de San Carlos
#15 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arenal Volcano Inn 3*
Number of rooms: 25
Official Description (provided by the hotel):
Arenal volcano Inn is a 25 rooms hotel surrounded by exotic gardens that can be admired from the tranquility of your room or by taking a small walk on its natural trails. Every guest may enjoy the view of the Arenal Volcano from its own terrace. Come visit us and make Arenal Volcano Inn your home while vacationing in Costa Rica. ... more   less 
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Also Known As:
Arenal Volcano Hotel La Fortuna De San Carlos
Hotel Arenal Volcano
Arenal Volcano Inn Costa Rica/Arenal Volcano National Park

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