What can I say about this place that will do it justice? I’ve traveled around the world, and this was by far my favorite trip and mostly due to this wonderful resort and it’s amazing staff and general manager, Frederick! The hotel
Itself was outstanding and clean and comfortable, while the staff was so helpful and cheerful and pleasant. Everyone was so helpful and professional, and when you meet Frederick, you understand why. We spoke to the staff quite a bit and they all said that they enjoyed working for this resort and were genuinely happy to be there. They never gave you the feeling of nickle and diming you, on the contrary, they did a lot of small gestures that made you feel very well taken care of and special. The hotel is situated in the middle of the jungle with a perfect view of the volcano. We went on many of the excursions as well and the guides were all amazing and the tours themselves were very special. The food there is also amazing! It is all locally sourced and organic and fresh. We loved it so much there that we are returning again this year with our ten year old son. Definitely recommend this place over any other hotel there!
- Free parking