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Reviewed August 6, 2019 via mobile

My wife and I celebrated our 20th anniversary at Nayara Springs, and the experience was so much more than we could have ever imagined. We’ve traveled to many places, and Nayara is probably our favorite trip thus far. The service and amenities are impeccable. It is the kind of place that if someone working here sees that you stubbed your toe from a distance, by the time you get to your room, there are bandaids waiting. The employees are that attentive and make you feel special—from the shop clerk, maintenance team, wait staff, concierge, housekeeping, spa attendants, etc...gave us the white glove treatment. They were amazing. The villas are beautiful and the private pool was spectacular. Then there are 4 incredible restaurants, wine bar, pools, multiple jacuzzis, gym, yoga, coffee bar and live music that kept us entertained and engaged during our stay. And, of course, the many activities to do in the area (canyoning, zipline, ATV, hiking, hot springs), and Nayara is there and ready to recommend what to do and help you book everything. Last mention: the couples massage at the spa was amazing. I highly recommend Nayara Springs. Thanks. C. Broyles

Date of stay: August 2019
Trip type: Traveled as a couple
Thank Chad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nayara_Hotels, Manager at Nayara Springs Relais & Chateaux, responded to this reviewResponded August 8, 2019

Dear Mr. Broyles,

Happy Anniversary and thank you for the lovely review of our resort! Honestly, we laughed out loud about the bandaids. What can we say - we like to anticipate your needs! We are thrilled you so enjoyed everything about your stay and your descriptions are great and will definitely be helpful to your fellow travelers. We can't wait to welcome you back, perhaps for another anniversary couples massage!

Sincerely,
Frederic Cappello
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2019 via mobile

As the first stop on our honeymoon, Nayara exceeded our expectations. The staff were highly attentive and accommodating. The grounds were lush and had a beautiful view of the Arenal volcano. We enjoyed the included breakfast at Mis Amores and morning yoga which concluded with fresh coconut water. The cocktails were absolutely amazing, our favorite was “the segua” which had blackberry & thyme. Our villa was a dream with the fresh water plunge pool and outdoor shower in a garden setting. Our stay here was the definition of luxury, we can’t wait to go back!

Date of stay: August 2019
Trip type: Traveled as a couple
Thank marinakV2609SO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nayara_Hotels, Manager at Nayara Springs Relais & Chateaux, responded to this reviewResponded August 8, 2019

Dear Marinak,

Congratulations on your wedding! We are honored you chose to spend a portion of your honeymoon with us! There is truly nothing like our view of the volcano and our plunge pools, and outdoor showers are a favorite as well! We are thrilled you had a wonderful time, and we hope we can welcome you back, perhaps for an anniversary trip, for another segua. Wishing you many, many years of happiness in your marriage!

Sincerely,
Frederic Cappello
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2019 via mobile

All Staff members were helpful and friendly, even before arrival the reservations team helped with dinner and tour reservations. Karina was so welcoming at check in and recommend a tour reservation change that worked out perfectly! Several managers and staff members checked on us at restaurants and around the property—definitely made us feel well taken care of.
Villa was amazing (thanks for the unexpected upgrade!). Private Volcano heated water pool, great bed, beautiful chandelier and sitting area, large shower with multiple shower heads, outdoor shower with dual shower heads, double closets, separate vanity/sink areas. Amazing room!
Excellent restaurants as well as pool and wine bars. Mis Amores was one of our favorites for lunch with a view and a great dinner menu (thanks Luis!). Other breakfast options were available but we liked going to the buffet in Altamira-great view and selection.
Tours booked through Nayara were wonderful! Night frog tour and afternoon hanging bridges tour were our favorite activities. Edson helped us find so many frogs, a real highlight for us!
Pool on the adult only side was awesome with a great view. Pool bar drinks and food service were perfect.
Morning yoga was fun to do and the pavilion where the class was held was a very cool atmosphere. Thanks Anna!
A+ on laundry service and housekeeping.
Some areas of the resort include steep hills that were a bit hard for me to climb at times , but golf cart rides are available!
We flew into San Jose, we booked a driver on our own and the ride up to Nayara was about 3 hrs. Be cautious if you get car or motion sick. The road is hilly and winding.

Don’t wait! Book a trip to Nayara as soon as possible. Even in the rainy season we had a wonderful time and this was certainly a vacation I won’t forget. Everything was good beyond my expectations.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank VacationTraveler_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nayara_Hotels, Manager at Nayara Springs Relais & Chateaux, responded to this reviewResponded August 3, 2019

Dear Vacation Traveler,

Thank you so much for your detailed review of our resort. Undoubtedly, your fellow travelers will find it very useful as they plan their vacations. For guests that might experience carsickness, we offer the option of an American-manufactured plane with a pressurized cabin, allowing for a quick 20-minute flight. We do, however, find that most guests can manage the car ride, especially if they stay off of phones, etc. Again, many thanks for the wonderful review, and we hope to welcome you back soon for more excursions and in and around Nayara.

Sincerely,
Frederic Cappello
Resort Manager

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Reviewed July 31, 2019

From the moment we arrived at Nayara we were made feel special. The service from all the staff is exceptional. The grounds are well kept and restaurants served a large variety of dishes. We enjoyed celebrating our anniversary and look forward to coming back.

Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank susannelangosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nayara_Hotels, Manager at Nayara Springs Relais & Chateaux, responded to this reviewResponded August 1, 2019

Dear susannelangosta,

Happy Anniversary from the Nayara family! We are honored you chose to spend your special occasion with us, and so enjoyed your experience. We cannot wait to help you celebrate other happy occasions, including anniversaries here at Nayara.

Sincerely,
Frederic Cappello
Resort Manager

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Reviewed July 30, 2019

Really can’t rave about this place enough.

We were greeted by a beautiful lobby, helpful smiling staff, and a delicious welcome drink sampler. Our room wasn’t ready yet so we were driven (by golf cart) to one of the many available in-resort restaurants for lunch, Mis Amores. View overlook the rainforest canopy. Food was delicious. After we were finished, a member of the lobby staff was already at the restaurant to assist us to our suite. We got a tour of the grounds which, if I were to attempt to describe it, are a pristine jungle escape, landscaped to maximize privacy for each guest.

The suite was beautiful. Some of the amenities include: your very own private hot spring, outdoor shower, free laundry service, and free snacks & drinks from the minibar. Additionally there’s an option for turn down service every evening. Bed and pillows were very comfortable. I’m a light sleeper, and even I fell asleep immediately nightly.

We ate at several in-resort restaurants during our stay: Mis Amores, Amor Loco, and Asia Luna.
Mis Amores was described above. Amor Loco is a fine dining dinner restaurant. The vibe is very Moroccan cool meets jazz bar, and the live music was wonderful. Very cool ambiance. To top it off, the food was very good. Asia Luna, as the name implies, serves asian food which was, to my delight, delicious and flavors on point. There are Thai and Japanese restaurants in SF that can’t get it right, and Asia Luna delivers.

We booked the Unforgettable Nayara couples spa experience, and loved it. The treatments are done in a room opened to the jungle. During our massage, it started to rain gently so our soundtrack was that of light rain, distant rolling thunder and birds in the trees. You can say we were pretty relaxed by the end of it.

The in-room dining menu is extensive, and offers the best menu items (unlike other hotels). The laundry service is quick and efficient. We requested some of our muddied items to be finished before we checked out the next morning, and they got out clean clothes back to us within a couple of hours. Did I mention the hospitality is off the charts?

Yes, staying here is a little pricey, but it’s well worth the money!

Date of stay: July 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank travelmiss987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nayara_Hotels, Manager at Nayara Springs Relais & Chateaux, responded to this reviewResponded August 1, 2019

Dear travelmiss,

What a lovely description of your stay at at our resort! Your fellow travelers could read this review and have a complete understanding of a Nayara vacation, although we still recommend experiencing it! We so appreciate your many compliments and are thrilled that you thoroughly enjoyed our restaurants, room, spa, and our "off the charts" hospitality. Many, many thanks and we hope we can host you again in the very near future!

Sincerely,
Frederic Cappello
Resort Manager

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