The main reason for the low review is the staff. They weren't as helpful as any other staff we encountered in Costa Rica. We would ask them what they thought of several restaurants and they would tell us to go somewhere because "they had a deal with them". We specifically said we wanted to go to the busier area of town and got directed to a restaurant literally in the middle of nowhere. The room was okay, I would put towels on the floor by the doors so that less bugs get in and spray the room with bug spray. The rooms were cleaned daily. The view from the room was gorgeous, but I can't overlook the staff that didn't seem to care.
- Official Description (provided by the hotel):
- Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest. ... more less
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- Also Known As:
- Lomas Del Volcan Hotel
- Hotel Lomas Del Volcan Costa Rica/Arenal Volcano National Park