It's taken me awhile to get this review up as I travelled to Arenal as part of my Honeymoon in February 2012. My husband and I stayed at the Arenal Paraiso for only 2 nights, and we were happy that it wasn't longer than that! While the property grounds are beautiful, the hotel itself is quite old and dumpy and the service leaves something to be desired. Our first room had an ant infestation - they were literally crawling in pathways from a hole in the bathroom wall all over our room, behind our bed and I feared that they would be in our suitcases as well. After complaining and expecting to be moved to another room, hotel staff merely sent someone in with a spray bottle. Um...no thank you. We demanded to be moved and our second room was very small and cramped compared to the one we had left.
The included breakfast was just ok - I wish they had had more variety. It felt like being at a camp where they try to usher you out as quickly as possible so they can seat more people. The drinks and food at the restaurant (not included) are very expensive for what you get. The pool bar was not attended well, and watch your towels or they will charge you if one goes missing as they use a towel card system. The "hotsprings" pools were probably the best part of the hotel, but they were always crowded and actually not very hot at all.
Overall, I would skip this hotel next time and pay more for something better. Arenal itself was very beautiful, but super hot and humid.
- Official Description (provided by the hotel):
- Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more less
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- Also Known As:
- Arenal Paraiso Hotel Resort And Spa
- Arenal Paraiso Hotel La Fortuna De San Carlos
- Hotel Arenal Paraiso
- Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park