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“Good, but wouldn't stay here again”

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Arenal Paraiso Hotel Resort & Spa
Reviewed December 22, 2012 via mobile

As the title suggests-
it was good.
Pros: hotel property is beautiful, nice to have hot springs right there, the bartenders at the pool bar were very nice.A/C worked well. Delicious breakfast and Plato tipicos at the restaurant.
Cons: SO far from town. You will spend
at a minimum 5k colones, or $10 at the least, to get into town. The hot springs were lukewarm. Hotel staff seemed to be annoyed by having to do their jobs.

At the end of the day, I would recommend staying in la fortuna and using your money for a trip to baldi or tabacon.

The other thing the Internet and guidebooks did not say was that the volcano is currently
dormant. Nothing much to see from the resort at night.

  • Stayed: December 2012
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1  Thank Betsywetsy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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464 - 470 of 1,269 reviews

Reviewed December 21, 2012

Beautiful grounds with views of the volcano. Thermal hot spring pools landscaped to give privacy with varied temperatures so you can find the perfect temperature to suite you.. No need to pay extra to visit other hot springs in the area! The standard room was large, clean and well appointed. Nice hiking trails on the grounds where you can see monkeys. The restaurant has very good food and reasonably priced for a resort. Staff are very pleasant and accommodating.

  • Stayed: December 2012, traveled with family
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Thank schubarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

A beautiful property facing the Arenal volcano in an area that hasn't yet been blasted off the face of the earth and is probably not likely to be, unlike others in this area. Great rooms in a beautiful setting, several regular pools and a chain of volcanic hot springs pools coming down the side of the hill--really nice. Pool bar, wet or dry, nice restaurant. Jumping off point for quite a number of activities in the area. Fast laundry service for those who have nothing to wear after several days in the rainforest. Our rooms were super clean and bug-free and there was ample hot water. No extra charge for the friendly cats on the porch.

  • Stayed: December 2012, traveled with friends
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1  Thank Royan17200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

The hotel room was not 5 star but was good enough for the short amount of time we were in the room. They room had some bugs and ants but was otherwise clean. The natural hot springs were cooler than I thought they would be but still a very nice part of this hotel. This meant we didn't have to pay extra to visit another hotel for their hot springs. The people were very nice but didn't speak great English and couldn't accommodate my food allergies. The free breakfast was very nice however.

  • Stayed: December 2012, traveled as a couple
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1  Thank Krista K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012 via mobile

This hotel is terrible and in need of a serious update! The food at breakfast that's included is terrible!! Dinner is alright but pricey for what you can get in town. The rooms have mold and bugs! I left the remote on the side table and grabed it when 100 tiny bugs started to crawl all over me! The spa was but alright, I have had way better facial for the price... They claim to do extractions but they dont have the proper tools. We had 2 rooms one for our friends and one for us, they got there room cleaned 2 times and they didn't even come to replace our towels once, or clean our room. The pools were cold! There were know lights leading up to the other springs so my friend fell. As we checked In we paid with a card and our friends paid cash.... They gave us towel cards to use.... At the end of our stay we returned all 4 towels, the front staff looked at each other and asked for our friends recipt... They said what recipt? It was for the cash deposit for the towles! They never said to keep this tiny hand written piece of paper. Even though they brought back the towles they still have us a hard time! Then they made us wait 1 hour for "the guy who took the deposit" to come from home... We waited long enough! My husband speaks fluent Spanish has lived in cr for years and the front desk acted like they had know idea what was going on, we tried explaining that we bought our towels back!! So my husband thanked them for nothing after a hour and a half we left. As we were leaving, we saw the two front desk agents pocket the money from the little cash box.!! Could believe it!!
Stay elsewhere!

  • Stayed: November 2012
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2  Thank cabobunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

Property is very nice. Lush green grass and trees everywhere. There is several hot springs scattered though the property. Bungaloos are very cool. Everyone has there own little "home". Rooms are very basic, but comfortable. Be warned that taxis are VERY expensive. Since this is considered rural the taxi begins charging you from when they leave town. You'll end up paying $12(one way) for the two mile trip to town. The resturant can use some help. Breakfast was ok. Dinner was below average. There are no resturants within walking distance so unless you want to add the $30 round trip taxi for dinner you're foced to eat at the resturant.

  • Stayed: December 2012, traveled with family
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1  Thank Stacy559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

Our first stop on our trip in 2008, our room looks directly at Arenal volcano. We enjoy the pool where you can swim up to and sit on a stool in the hot springs water. The grounds are lush, green, beautiful flowers and tropical birds flying around. Large resort that I walked around and took pictures of. The room was small and modest but we enjoyed the porch and rocking chairs. We very much enjoyed a guided tour at Arenal Observatory Lodge and saw howler monkeys, leaf-cutter ants and spider monkeys. We also ziplined! What better place could one zipline, looking at nothing but a canopy of trees below.

  • Stayed: July 2012, traveled with family
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1  Thank Charleader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, Arenal Volcano National Park, La Fortuna de San Carlos 84-4417, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in La Fortuna de San Carlos
Price Range: $101 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 
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Also Known As:
Arenal Paraiso Hotel Resort And Spa
Arenal Paraiso Hotel La Fortuna De San Carlos
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park

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