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“Fantastic location and family friendly hotel”

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Los Lagos Hotel Spa & Resort
Certificate of Excellence
Reviewed March 29, 2013

We spent 2 days at Los Lagos hotel in march 2013 and had a great stay there. Awesome view on the volcano from our balcony at early morning when the top of the Arenal cone is completly clear. Kids loved the pool, water slides and hot springs. The nature is overall and the resort has its own butterfly living collection, frogs, crocodiles and lezards. Nice activities close to the hotel like arenal hiking or hanging bridges over the canopy. The restaurant was nice but the food wasńt that good.

Room Tip: Ask to face the volcano - even if the resort is very large, a shuttle service gives you a lift to yo...
  • Stayed: March 2013, traveled with family
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1  Thank Baillyandco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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708 - 714 of 1,447 reviews

Reviewed March 29, 2013

We just returned from 3 days at Los Lagos. The property is beautiful, lush and you feel like you are in Paradise. But, the rooms are outdated, dark and most rooms are VERY far from the pools and restaurants. They have a shuttle bus that you call for and they drive you to the pools but this is annoying. The food in the 2 restaurants was very good and the pools and hot springs are great. The front desk personnel were not friendly nor were they helpful.
If the rooms were redone and wi-fi was added this would be a good place for a vacation.

  • Stayed: March 2013, traveled with family
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2  Thank grandmaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

recently spent several days at los lagos near la fortuna. It is a beautiful property! the hot springs are amazing here! we also enjoyed the cool pools the water slides, etc. The food was just average. service was very good. we were originally scheduled to stay near by and were going to have to pay for an excursion trip to hot springs near by. this property is beautiful and so relaxing. the way it is set up you dont feel crowded at all.

Room Tip: we stayed near the pools
  • Stayed: March 2013, traveled with family
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Thank Marsha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

This is long overdue as we stayed there last Sept, but this hotel was everything we hoped it would be. The room was clean, the gardens were fabulous, the views were amazing, and the pools were fun. Honestly the first time I have gone done a long waterslide into a hot spring. Plus there were fun other water slides. Breakfasts were always great too. Only complaint though it's minor is that there wasn't wifi in the rooms. We had to go to the lobby for that.

Stayed: September 2012, traveled as a couple
Thank in-n-out
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

Just returned from a five night stay at the Los Lagos.....It was wonderful! Great staff, good food (breakfasts were included.....buffet), hot springs pool that was the highlight of every evening. Would definately stay there again.

Room Tip: They are so spread out.....all are in a good location. If I were older I might want to stay near the...
  • Stayed: March 2013, traveled as a couple
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1  Thank Ed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Booked this with a package and could not have been happier with the choice. The grounds are huge, the staff is friendly, the rooms are clean and the food is excellent. I took hundreds of pictures of the plants and animals that inhabit the area. The property is on the slopes of the Arenal Volcano, but remember that the Arenal is most often covered in clouds. The spa experience was fantastic as was the thermal pools. La Fortuna is just minutes away and full of nice places to eat.

  • Stayed: March 2013, traveled as a couple
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1  Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

This is like paradise! Look at the pictures, it's not manipulation. I became dizzy at the plaze and i got the best service i have ever expericed. A doktor came to me, with ice tea and chocolat for free og he called my room to hear if i was okay or asked if i needed help. He did that eventhough i said to him from the start that i was fine and just needed to go to my room. He even called at privat shuttlebus for me! Nice nice nice service!!!

  • Stayed: January 2013, traveled with friends
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Thank KamilleK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Lagos Hotel Spa & Resort

Address: 6 km from Fortuna de San Carlos, Arenal Volcano National Park, La Fortuna de San Carlos 506, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Price Range: $83 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
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Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park

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