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“If you've only got a few hours, it's a wonderful way to experience Arenal”

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Los Lagos Hotel Spa & Resort
Certificate of Excellence
Santa Cruz, CA
Level Contributor
207 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
“If you've only got a few hours, it's a wonderful way to experience Arenal”
5 of 5 bubbles Reviewed June 7, 2012

Susan and I dropped by Los Lagos, knowing that we only had about four hours to kill. We were offered a package including lunch (gorgeous restaurant), a canopy tour (fast, fun), and access to the hot springs. It was perfect. While we did not allow enough time for the lunch, the canopy tour was fantastic, with deep gorges, lots of exciting runs, and fun guides. After zipping, we took some dips in their warm and cold baths, and felt relaxed and satiated when we got back on the road. We can't comment about the actual rooms, but for a drop-in visit, it worked out exceedingly well. Lush and professional.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Chuck, Santa Cruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,374 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (265)
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English first
Kearney, Nebraska, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 6, 2012

Our family stayed here in May and had a wonderful time. Beautiful landscaping and a great pool and hot springs area. A bit of a walk from our room to the pool and other activities they do provide a free van to get around the property.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islamorada Fl
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed June 6, 2012

Have visited Los Lagos several times. The grounds are beautiful and the view of Arenal is the best. This is very close to the volcano. There are trails up the mountain where you can actually hear it breathing! Kept hearing a clacking sort of sound which turned out to be boulders being expelled from the volcano and bouncing down other rocks. Most rooms have picture windows and are angled toward the volcano for it's almost nightly show. The volcanic springs feed one of the swimming pools here. Water continually flushes through this pool which is complete with a water slide and a swim-up bar! The breakfast is excellent w/ freshly made pancakes as part of the GIANT buffet. There are many activities. Highly enjoyed the zip-lines and the SPA. Volcanic mud treatments are among the many offerings. There are many choices in the area (some famous & expensive) the view from Los Lagos blows them away as does the charming Tico hospitality. I love it here and am sad when in Costa Rica & my trip does not allow me a visit to Los Lagos.

Room Tip: Those angled toward the volcano.
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bronz1inthekeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester Springs, Pennsylvania
2 reviews
4 of 5 bubbles Reviewed June 1, 2012

Stayed at Los Lagos for 2 nights with my family of 5 (3 teenagers) and loved our stay here. Nice having everything in one spot. The frog, butterfly and crocodile activities were nice extras for the kids. We stayed in a suite and had plenty of room. Although it is a walk to the pool and activites, we enjoyed it. Pool and slide were fun and the hot springs felt great. It can get a little crowded with visitors over the weekend but we were busy going to La Fortuna waterfall and Hanging Bridges (recommended), and we did an outside zip line tour with Arenal Mundo (also recommended). Breakfast was included and was good. I only wish there was coffee in the rooms!

Room Tip: We were in a suite to sleep 5 which was at the top of the property. Although a longer walk, we saw...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank McDevitts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 30, 2012

We stayed here for two nights with our two sons, ages 4 and 6. They claim it is the best hotel they have ever stayed at. They enjoyed discovering the butterflies, frogs, ants, crocodiles and birds on site, but of course, the highlight for them was the amazing pools and waterslides. The grounds are beautiful and the view from our room was gorgeous. The reason I give it only 4 stars is our room, though clean with clean linens, was old and tired. The sink was chipped and leaked and the tub was chipped too. I asked if there were better rooms available for next time and she told me that we had a superior room so they are usually the best. That being said, we would still come back, knowing what to expect. The value was amazing. It included a good breakfast buffet. The restaurant was decent but far overpriced compared to the value and quality we found in town.

  • Stayed May 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank LiisaVex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed May 25, 2012

My wife and I have been to Los Lagos twice. The first time for our Honeymoon, the second time with our children and my mother. Both times were wonderful. The grounds are immaculate, they bring out the flora,wildlife, and Volcan Aeranal very well. The hot spring pools were wonderful, there are so many you can find one that's pretty secluded with out a problem which is very romantic. The water for the hot springs is 100% natural so it is great for you skin. They also have multiple swimming pools and a pool bar as well with great Pina Colados. We had a great honeymoon there.

When we came back with the whole family it was great as well. Everybody loved it and wanted to return. They have fun watersides for the kids, zip lining, and a little wildlife refuge on site. It was great, and a very good value as well. I highly recommend Los Lagos for your stay in La Fortuna.

Room Tip: Ask for a room that has a clear view of the Volcano, it is cloudy over the peak most of the time so...
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  • Stayed June 2011, traveled with family
    • Value
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Helpful?
Thank Seeralon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Pines, North Carolina
Level Contributor
125 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed May 23, 2012

We didn't stay at Los Lagos, so cannot comment on the rooms. The pools were great, though, and we enjoyed the butterflies and flowers. The first time, the kids wanted to go ziplining again, and while it wasn't very high or long, it was fun for them. The second time we visited, there was a group of high school kids who pretty much took over the place and it was not pleasant, but that wasn't the fault of the management. The food was good, service excellent.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank SharonRichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Lagos Hotel Spa & Resort

Property: Los Lagos Hotel Spa & Resort
Address: 6 km from Fortuna de San Carlos, La Fortuna de San Carlos, Arenal Volcano National Park 506, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Los Lagos Hotel Spa & Resort 3.5*
Number of rooms: 98
Official Description (provided by the hotel):
Volcano Resort with 1050 acres of tropical forest and wide landscapes, clear, safe and spectacular view to Arenal Volcano, wide tropical gardens with butterflies, frogs, crocodiles and leave cutter ants. An exclusive resort with its own 13 platform Canopy Tours, Horseback Riding Tours, and spectacular observation point at the property, other facilities is an exclusive Spa facing a primary forest and surroundings of water and their signature Arenal Volcano Clay Wrap. At Los Lagos Resort we offer 7 different pools, 4 with natural hot springs and 3 regular water pools available. We offer 98 rooms, International restaurant, souvenir shop, tours, web bar and free internet. ... more   less 
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Also Known As:
Los Lagos Hotel Spa And Resort
Los Lagos Hotel La Fortuna De San Carlos
Hotel Los Lagos
Los Lagos Hotel Spa & Resort Costa Rica/Arenal Volcano National Park

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