Stayed here for a few days on vacation. This is certainly a well-maintained, well-run hotel. Staff is friendly, attentive, thoughtful, and very professional. The rooms are spacious with nice amenities (loved the bathrobes, slippers, coffeemaker, etc.), very clean, well-maintained. We had a nice room with a patio to a garden overlooking the Arenal volcano. The hot springs are a few minutes walk from the hotel but other than that, you have to drive for anything else outside of the hotel (it’s about a 15-20 minute drive from town). Overall, it’s a wonderful place to relax and use as a base to explore other areas around there. It’s also just the right scale— not a mega resort. Again, the only downside is, you have to have transportation since the hotel is a bit isolated. It’s a bit on the expensive side but fair value for the price. Would certainly stay here again.