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Reviews (3,931)
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Reviewed August 16, 2017 via mobile

Tabacon hot springs are amazing! They were a highlight on our recent trip to Costa Rica. Based on the cost of a day trip to the hot springs, we just decided to stay at the hotel, too. I'm glad we did! The beds, shower, and breakfast buffet were all wonderful. The rest of the food is extremely expensive (around $20 for chicken fingers or a hamburger) and taxis to outside restaurants are around $12 each way. We tried to eat as much at breakfast as possible to avoid needing to eat at lunch. It would be great if the hotel had options for meals or snacks that were not so pricey. The best time to go to the hot springs is in the morning right when it opens for an hour to only to hotel guests. You will have the whole place to yourselves, weather is best, and it gets crowded with tour buses in the evenings. My kids had a lot of fun going down the water slide and we appreciated the various temperatures of the pools. We also saw several basilisks (Jesus Christ lizards) and a large iguana at the springs. Be sure to wear water shoes as the rocks on the bottom can be sharp or slippery. Overall, it was one of our favorites and I do not think the cost of the hotel is unreasonable when you consider that it includes the hot springs and breakfast. We loved Tabacon and would love to return someday.

Stayed: August 2017, traveled with family
Thank Travelmolz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded August 17, 2017

Dear valued guest,

Thank you for visiting Tabacon and sharing your experience with us. We are glad to read you had a 5 star visit. At the same time, it's wonderful to read your kids had a lot of fun going down the water slide and you appreciated the various temperatures of our 100% natural thermal pools. Just as you mentioned, we always recommend our visitors to wear water shoes as our thermal springs are located in the middle of a naturally flowing thermal river reason why the rocks on the bottom can be Sharp or slippery. On the other hand, we are sorry to read we didn't exceed your expectations in relation to our food prices however we appreciate you let us know as the opinion of all our guests is very important to us in order to continue improving our services day by day. We truly appreciate your detail review and we hope to have the pleasure of hosting you again in the future.

Pura Vida,
Marcel Stittner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2017

Tabacon Resort is an amazing place, our family really had an amazing time here.
Our room had a view of the Arenal Volcano, when the clouds didn't cover it entirely. The room had very comfortable beds, excellent linens, huge rain shower in the bathroom and included an espresso machine with plenty of pods.
The Hotel is a 5 minute walk or a short shuttle ride from the hot springs area. There is one pool and hot tub located at the hotel property with the rest of the pools and hot springs located down the road. We got used to putting on the robes and hopping on the shuttle.
Breakfast was included and was always changing each day to keep things interesting. Lunch was available at the Hot Springs. Dinner at the hotel restaurant was by far the best in the area, we tried eating in town which was fine but the best food of the trip was at the resort. I saw the negative comments, get over it not much in Costa Rica is cheap. Trust me the food is awesome!

  • Stayed: August 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank jdotchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded August 14, 2017

Hello jdotchin,

Thank you for taking the time to share your experience at Tabacon with us. We are glad to read you had a 5 star visit and that you enjoyed all our services and facilities. It's great to read you had the opportunity of enjoyed a clear view of the Arenal Volcano from your room. Just as you mentioned, our hotel is located 5 minute walk or a short shuttle ride from the hot springs area. On the other hand, it's wonderful to know you enjoyed our F&B services and that you consider everything was awesome. We appreciate your review and hope to have the pleasure of hosting you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

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Reviewed August 10, 2017 via mobile

My wife and I truly enjoyed every minute of our stay at the Tabacon Thermal Resort and Spa. From the moment we walked in and were greeted with smiles and a cold drink we knew we made the right choice. Our room with a view of the rain forest was exceptional. We had emailed with the hotel prior to arriving and all of our needs and concerns were attended to with care and detail. The hot springs are amazing to see and experience and the spa could be the best I have ever experienced. All in all, I would highly recommend the Tabacon. Can't wait to come back sometime soon!

Stayed: August 2017, traveled as a couple
Thank ajlesq2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded August 11, 2017

Dear valued guest,

Thank you for taking the time to share your experience at Tabacon with us. We are glad to read you had a 5 star experience at Tabacon. We are glad to read from the momento you walked in and were greeted with smiles and a cold drink you felt you made the right choice. At the same time, we are glad to read you enjoyed the view of the rainforest. It's great to read you enjoyed our hot springs and spa area.We appreciate your review and hope to have the pleasure of hosting you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2017

Everything is great but the thing that annoyed me is that they watered down the drinks, all of the fruit juices at breakfast tasted of water, such a cheap thing to do for a 5 star resort, I haven't seen that in years.

Other than the juice, the place is great, highly recommend the guacamole and cocktails in the springs area, the private Shangri-la area is great although the beds are soaked through, they look dry but when you lay on them the water comes through to your towel, really annoying.

I would recommend but they really need to change a few things, I would try somewhere else next time because of those annoying things.

  • Stayed: August 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Shoreditchborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded August 10, 2017

Dear valued guest,

Thank you for taking the time to share your experience at Tabacon with us. We are glad to read you enjoyed our location as well as our guacamole and cocktails in the springs área. however we are sorry to read about the few inconvenients you had during your visit. We will share this review with our F&B department to prevent that inconveniences like the one you had with your natural drinks happen again. On the other hand, we apologize to read that the beds were wet when you visited Shangri La, this is an unusua inconveniencel in our services and we will certainly follow up to avoid a situation like this happening again, thanks for sharing it with us. We appreciate your review and we hope to have the opportunity to improve your experience with us on a future visit.

Sincerely,
Marcel Stittner
General Manager

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Reviewed August 6, 2017

We loved every minute of our stay. We were greeted by friendly staff offering us a freshly made juice, our bags were taken care of right after arriving to the reception.
the room is Modern decorated with a very nice view of the Arenal Mountain. The Tabacon Thermal resort which is part of the hotel is excellent.

  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Amir2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Community M, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded August 7, 2017

Hello Amir,

Thank you for taking the time to share your experience at Tabacon with us. We are glad to read you loved every minute of your stay. On the other hand, it's great to know your room had view of Arenal Volcano and that you enjoyed our more tan 20 thermal pools. We appreciate your review and hope to have the pleasure of hosting you again in the near future.

Pura Vida,
Marcel Stittner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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