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“Great place for enjoying hot springs”

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Reviewed June 30, 2014

We came with 12 family members and had only 1 reservation problem which was taken care of to our satisfaction. Rooms were spacious and comfortable and stocked with a great mini bar and wonderful room service. Restaurants on site pricey but being able to go to the springs any time was worth the extra cost. We included the breakfast with our room rate and were happy with those buffets.

  • Stayed: June 2014, traveled with family
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2  Thank ladyfalcons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded July 1, 2014

Dear ladyfalcons

We really appreciate your comments! We are extremely happy that you spent your family vacation at Costa Rica and decided to visit Tabacon. We are glad you enjoyed our buffet breakfast where lots of choices including traditional Costa Rican dishes are included. In regards to cuisine, we offer different options: buffet, a la carte, and special menus for snacks so you can choose between different price ranges depending on your personal desires or take advantage of our packages if staying multiple nights. As you mentioned our hotel guests receive complimentary access to the hot springs. We are sincerely grateful for your visit and hope we will have the honor to serve you again in the near future.

Cordially,
Yendry Espinoza
Resort Manager

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Reviewed June 27, 2014 via mobile

We really enjoyed our honeymoon stay at this hotel. The staff were extremely professional, polite and friendly. The view from the room was spectacular when the clouds lifted and the access to the thermal hot springs was a fantastic resource with shuttles to and from the hotel. The food was very good at breakfast, lunch and dinner. Would highly recommend a stay here.

Stayed: June 2014, traveled as a couple
Thank May0320142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 30, 2014

Dear May0320142014

We appreciate your comments! Thank you for choosing Tabacon for such a memorable occasion in your life, congratulations on your wedding. We loved the fact that you enjoyed our thermal resort during your honeymoon, our staff is always working to offer world-class service to our valuable guests, it is really nice to know you experienced our restaurants and also that you had the opportunity to enjoy the beauty of nature. As you mentioned we offer free shuttle for hotel guest to visit the hot springs area that is included as a complimentary service in the room rate. We wish you a wonderful life together and hope you can visit Tabacon in the near future maybe to celebrate your first anniversary!

Cordially
Yendry Espinoza
Resort Manager

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Reviewed June 26, 2014

First off the service at Tabacon is amazing. Upon our arrival the staff was very attentive and accomodating. When we arrived the first night we had one of the lower end rooms and it was pretty average at best. For our second and third night we upgraded, for $75.00 more (which we talked them down from $150.00) to a suite with a huge square bathtub and beautiful view of Arenal! The location was great and not very far from either the town or activities nearby. The hot springs were relaxing but I did expect more. The food at the hot springs was lacking and was overpriced. I would happily stay here again, our stay at Tabacon will always be remembered fondly!

  • Stayed: July 2013, traveled as a couple
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Thank Callie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 30, 2014

Dear Callie D

Thank you for sharing your comments with us. We appreciate your preference and we are glad to know you enjoyed your stay including the room upgrade, staff service as well as the hot springs. Our aim is to offer a pleasant and marvelous experience to our guests. We are sorry to know that you weren't impressed by our food and beverage selection, we do offer different options: buffet, a la carte and special snack menus so you can choose between different price ranges depending on your personal desires. We hope to have the opportunity to serve you again in the near future.

Cordially
Yendry Espinoza
Resort Manager

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Reviewed June 26, 2014

My husband and I stayed here for 3 nights and absolutely loved it! We felt like we had stepped into the Garden of Eden. The ambience was very relaxing and beautiful with an amazing view of the Arenal volcano. The thermal springs were spectacular and the resort staff was very accommodating and extremely friendly. The Shangri-La Garden area for adults only was very nice too, although the mosquitos were brutal back there and we had to cut our visit short. We had a couple's massage on our first night there which was just what we needed after a few busy and hectic weeks back home. Our suite was very comfortable, clean, and BIG with an incredible view of the rainforest. We ended our last night there with a romantic dinner at Los Tucanes which was delicious. This was such a wonderful experience for the both of us and we wish we could have stayed longer.

  • Stayed: June 2014, traveled as a couple
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2  Thank Kathy U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 30, 2014

Hello Kathy U

We deeply appreciate your review, we firmly believe that every single detail is part of Tabacon experience. We loved the fact that you enjoyed your stay including the hotel, the unlimited access to our natural thermal mineral springs area as well as the service provided by our staff, we are always happy to serve our valuable guests! In regards to our spa, all treatments are rendered in open air bungalows where nature become an important part of the spa experience, we are happy you enjoyed your couples massage. We look forward for your next visit!

Best Regards
Yendry Espinoza
Resort Manager

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Reviewed June 24, 2014

This is the most amazing place I have stayed in my life! From the time you arrive until you check out, the staff is fully attentive to your needs. We really enjoyed the buffet dinner and the private hot springs. The landscape was pristine, and the spa was impeccable! I hope to return in the future!

  • Stayed: June 2014, traveled as a couple
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2  Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 25, 2014

Dear Jonathan B

Thank you for your review, we are pleased that you decided to stay with us. We firmly believe that every single detail is part of Tabacon experience. Check in process, your room, our food and beverage options and the hot springs are key moments in which your experience becomes more enjoyable. All our hotel guests receive complimentary access to our natural hot springs area so you can experience total relaxation all day long, including our exclusive area for hotel guest over 18 years old Shangri-La Gardens. We look forward to welcome you back in the near future.

Warm regards
Yendry Espinoza
Resort Manager

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Reviewed June 23, 2014

There are a lot of great things to talk about here. I'll start with the only bad part: the regular rooms are about what you would expect at a Holiday Inn. I had 3 rooms book, two of them the a/c had to be fixed, the third wasn't really ready for arrival.

First amazing thing: the service! A/C was fixed asap and they moved the 3rd room to the honeymoon suite which was amazing. Their staff was always upbeat, positive and attentive.

The food was fantastic. We did the private dinner for four and that by itself is a memory forever, You can't miss at the restaurant either.

Then the springs. Breathe taking is about the only way I can describe them.

I would say it is 4.5 because of the rooms, but how much time are you spending in your room really Every minute in the room is a minute you could be at the springs, eating or exploring the town.

Go have the time of your life.

  • Stayed: June 2014, traveled with family
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1  Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 25, 2014

Dear Kevin L

Thank you so much for your appraisal, it is very rewarding to be informed about the pleasant stay you had at Tabacon. We are glad to know you enjoyed our hot springs, exploring a thermal river that emerges naturally from the Volcano is a relaxing and memorable experience. Our signature Gala Dinner invites you to enjoy a very special culinary event among the beauty of lush gardens in the heart of the rainforest. In a private bungalow, your chef and server create an evening of culinary magic. Let me express our deepest apologies due to the inconvenience you had with the a/c, as you mentioned our staff is always happy to help in order to enhance your experience, we are pleased to know you enjoyed the upgrade to the honeymoon suite. We really hope to have the opportunity to receive you as our guest in the near future.

Warm Regards
Yendry Espinoza
Resort Manager

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Reviewed June 23, 2014

The property was amazing! The rooms were extremely comfortable and well appointed. The staff was very friendly and attentive from the from desk staff to the every gardener you pass.

The springs themselves were incredible. They were a short golf cart ride from the main property. However, there was always a staff member available to take you to and from the springs.One of the nicest parts of the springs was the private area restricted to use by guests of the hotels so that when the tour buses arrived, you and your guests remain undisturbed by the crowds.

I give this property, its amenities and staff, my highest recommendation!

Room Tip: Stayed in the honeymoon suite. It was worth the extra $
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  • Stayed: June 2014, traveled as a couple
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1  Thank KDATX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this reviewResponded June 25, 2014

Dear KDATX

Thank you for taking the time and share your review with us, we really appreciate it. We firmly believe that every single detail is part of Tabacon experience, and we are happy to know you found all our staff attentive and friendly from the front desk to the gardeners since all our team is always happy to serve you. We are glad you experienced our thermal resort. Our natural environment helps turn vacations into moments of perfect relaxation, and as you mention our guests are able to extend the thermal experience at Shangri-La Gardens our exclusive area for hotel guest over 18 years old. We hope to have the opportunity to serve you again in the near future at Tabacon!

Cordially
Yendry Espinoza
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tabacon Thermal Resort & Spa

Address: 13 Km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range: $307 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/Arenal Volcano National Park

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