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“Best Hot Springs Round 2” 5 of 5 bubbles
Review of Tabacon Thermal Resort & Spa

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Tabacon Thermal Resort & Spa
Certificate of Excellence
GreenLeadersGold level
Kalamazoo, Michigan
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Best Hot Springs Round 2”
5 of 5 bubbles Reviewed April 8, 2014

If you are going for the full luxury experience of the hot springs, choose Tabacon. The price for 4hrs of hot spring time and a delicious buffet dinner on beautiful grounds is totally worth it. This was my second time there and it was just as exciting as the first. New hot springs have been created since my prior visit that are beautiful. All natural spring water without chemicals. Buffett dinner after was delicious. Friendly staff. If we visit Costa Rica for a third time we will return. Changing rooms could be cleaner and more comfortable.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Necole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, April 10, 2014
Dear Necole K

We really appreciate your review, thank you for your preference. It is really nice to know you had the opportunity to visit us again to enjoy a relaxing experience at Tabacon. Our aim is always to improve and provide our guests a high quality service, we are glad you enjoyed the thermal springs during your visit! Every single night we have a different theme buffet at Ave del Paraiso Restaurant with traditional and international dishes prepared by our chefs to offer you a unparalleled culinary experience. In regards to your comment about the changing rooms, we will consider your suggestion to include it in our renewal projects. We would love to receive you again in a near future.

Warm regards
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (501)
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English first
Deerfield Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2014

For someone who grew up at the beach all her life I was not sure how I was going to like being in the jungle. Lets just say after staying at Tabacon Grand Spa Resort it made me not miss the beach at all. Its location is breath taken. Between the natural springs, the volcanic views, and waterfalls I was in disbelief. Not only was the outdoors beautiful but inside the resort itself was beautiful. The rooms could not have been nicer along, with the all the restaurants. Dining outside in the rain forest is something i never thought i would do. My stay was short but I can truly say I've never been more relax and not wanting to leave a place like I have after staying here. Simply Amazing.

Stayed March 2014, traveled solo
Helpful?
1 Thank Jawuko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review, April 8, 2014
Hello Jawuko

Thank you for sharing your comments with us. At Tabacon we strive to always provide world-class service to create an unforgettable experience, we are blessed with a marvelous natural setting in the heart of the rainforest at the base of the majestic Arenal Volcano, we complement our luxurious facilities with our sustainable practices, to offer a memorable vacation experience in harmony with nature. We are grateful for your visit and we hope to serve you at the resort soon.

Best regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2014

This was an excellent resort experience that I highly recommend. The views, service, and food were excellent! I had a Rainforest Suite that came with an amazing view. If interested in Spa Packages I recommend taking advantage of the outdoor bungalow experience. Hearing the sound of nature opposed to an audio CD was more relaxing than I could have imagined. Will definitely be returning for a girls trip in the future.

Room Tip: Rainforest Suite was awesome. You'll spend lots of time on the balcony admiring the view.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review, April 8, 2014
Dear Ashley M

On behalf of Tabacon team we would like to thank you for taking the time and share with us your review. Tabacon´s main philosophy is to offer a memorable experience to all our guests in the heart of the rainforest. At the Grand Spa the sounds of nature become part of your spa experience. We will be happy to assist with any special request for your girls trip in the future, feel free to contact us at customerservice@tabacon.com in case you would like a quotation for your group. We look forward to receive you as our guest in the near future.

With Kindest Regards
Yendry Espinoza
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

A couple of friends from San Francisco came and we stayed here for a night, it was an amazing experience, ours were standard rooms and they were impeccable, the beds delicious and every detail exuded luxury. The service also blew me away, staff are very well prepared to answer all questions and were very efficient to deal with any requests, and that goes from housekeeping, to the Grand Spa, Taxi Drivers and Reception. The Hot Springs are simply exquisite in ever sense, naturally immersed in lush greens, almost as if they were naturally built the way they are. The Spa certainly world-class, I had a four-hand massage and it was out of this world ! Yes, it is a bit pricey but from time to time it is good to splurge and enjoy life!

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ming Ming C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review, April 8, 2014
Dear Marcus A

We really appreciate your comments! Our staff is always working to provide high quality service and pay attention to every detail in order to create memorable experiences to our valuable guests. We are glad you enjoyed our thermal resort which in fact has been recognized as one of the best worldwide, thanks to its exuberant gardens and the natural hot springs river that emerge naturally from Arenal Volcano. The Grand Spa is as you well mentioned a magical place where all treatments are rendered in open air bungalows, we are happy to know that you enjoyed your four-hands massage. We hope to receive you again as our guest in a near future.

Cordially
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed April 3, 2014 via mobile

We purchased the day pass for the hot springs area. $170 for 2 people with a 3 course lunch. The food was delicious, but very slow service. The hot springs are incredible! Very beautiful. I recommend going early to avoid crowds. The warm water is soothing and relaxing. The grounds are very clean and well maintained. I would love to stay at the hotel next time.

  • Stayed March 2014
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank marta_yajaira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, April 10, 2014
Dear marta_yajaira

Thank you for your comments. We are glad you spent a marvelous time at our thermal resort. We offer several pools where you can find total relaxation in the heart of the rainforest. Ave del Paraíso Restaurant is the location where you enjoyed lunch, we have special chefs preparing the most delicious dishes to satisfy your senses. We forwarded your comments about the service to our F&B Director to take any necessary action. We look forward to your next visit.

Kindest Regards
Yendry Espinoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 3, 2014

This was a nice resort. I wouldn't call it luxurious, but it ended up being perfect for what we needed. We arrived here after spending four days at the JW Marriott in Guanacaste.

HOTEL: The hotel is a little more Motel-ish than Resort-ish, but it was still nice. I would not give it five stars. I specifically asked for adjacent rooms and had them guarantee this before I would book the reservation. I think this is the only reason I was able to get them. They were NOT adjoining, only adjacent but that was okay. I also think that is how we ended up in the 100 building. The grounds are amazing. Beautiful location. Rooms are very well appointed inside, but some locations are better than others. My impression is the "100" rooms are the last rented. Still, it was fine.

NOTE: The ""Grand Spa" is actually across the main road, maybe a quarter mile down from the hotel. They will take you and pick you up if you don't want to walk, but it isn't too far of a walk. . People jump on the shuttle in their hotel robes- (the 1st day we thought this was crazy, the 2nd day, we were all in our robes on the shuttle!) The Grand Spa is beautiful, the pictures are accurate. When we went, it was not crowded. We ended up there in the evenings a lot because we were touring during the day. There is a swim up bar, a restaurant, and you have the shuttle to take you home. We did see people who were not part of the resort during the day, but the evenings seemed to belong to the hotel guests.

We rented a car, so it was nice that there was no charge for parking - ask about this before you reserve the room. That being said, if you are doing any tours (which they will help you book when you arrive - no need to do in advance in my opinion, wait and decide how you feel when you get there) the tours will come pick you up. We probably wouldn't rent a car in CR again but that is another story. Suffice to say it is better to pay for others to drive you around..

We did not eat meals at the resort very often because we had a vehicle. If we did not have a vehicle, I think we would have found the restaurant expensive. We ate from the bar menu the one evening we stayed in and it was good, but overpriced. Sandwiches and the like. The exception to this was breakfast. The morning buffet is awesome, don't miss it. Great selections, which change day to day. Omelet bar, great fresh fruit, delicious Costa Rican coffee. Again, if you do tours, we found that they usually fed you during the tour also, so no need to worry about lunches.

Bring plastic bags to store your wet things if you stay here! Nothing dries out in the rainforest.
Bring river sandals to wear on tours. You will thank me for this tip. River sandals cover your toes, and you can walk uneven terrain. They will dry out and can be used the next day. If you wear your sneakers on any tour near any water, you will be sorry because they will be soggy the remainder of your trip. Expect everything to stay soggy, don't think they will dry out if you hang them in the shower. They won't.

DO take advantage of the tours - the tour company used by Tabacon is wonderful

If you head to La Fortuna, there is a restaurant called Nene's - down an alley, might seem sketchy but three different locals recommended it. Find it! It was awesome. Warm gracious waiters, they were delighted to serve us and delighted that we had sought them out. Food was great, service was great. What a fun night.

Room Tip: We were in the 100's - closest to the road. We were concerned that there would be street noise...
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  • Stayed January 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank LuvToTravel921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, April 10, 2014
Hello Ruth B

Thank you for taking the time and share your experience with such details and tips, we really appreciate it. We firmly believe that every single detail is part of Tabacon experience, our team constantly work to offer a memorable experience. We are glad to know you enjoyed our award winning hot springs resort. In-room amenities, such as, the bath robes are there to offer the comfort to our guests. In regards to cuisine we offer several options: buffet, a la carte and special menus for snacks so you can choose between different price ranges depending on your personal desires or take advantage of our packages if staying multiple nights. We are happy to know you visited several attractions and that you considered our tour operator useful and helpful. Our reservations department will always assist our guest prior the arrival to the hotel and we also have a special Guest Relations and Concierge team to support your special requests and work to create a memorable experience. We hope to have the opportunity to serve you again in the near future at Tabacon!

Cordially
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Saba, Israel
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

If you are coming to visit Arenal volcano - you should stay at Tabacon. They own one of the best thermal resorts there and the hotel guests have a separate quite sections there for adults only which must be close to Paradise !
The hotel has shuttle service to the thermal resort which is ~400 mt down the road.

The great service starts with a welcoming cocktail, nice smiling stuff.
Nice size room, Remoth controlled ceiling fan, free WiFi etc'. Breakfast is a must with nice selections and custom made omlet bar.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aviel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review, April 10, 2014
Dear Aviel P

Thank you for sharing your thoughts, we firmly believe that every single detail is part of Tabacon´s experience. Check in process, the room, amenities, the food and beverage options and our unique hot springs are key moments during your vacation. Tabacon is located in 872 acres of lush rainforest and all our thermal springs emerge from the majestic Arenal Volcano forming cascades and natural pools through the property, we offer natural pools at the resort but also we do have a thermal pool located at the hotel facilities. Free shuttle is available for hotel guest and there is also a trail that connect the hotel and the thermal springs area. We are glad you also explored Shangri-La Gardens our adult-only hideaway for total relaxation, exclusive for hotel guest 18 years up. We would love to receive you again as our guest soon!

Regards
Yendry Espinoza
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tabacon Thermal Resort & Spa

Property: Tabacon Thermal Resort & Spa
Address: 13 Km Northwest, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/Arenal Volcano National Park

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