Every thing about the Tabacon was "just fine" -- nothing more, nothing less. The room was clean and met our needs. But the beds squeaked so badly that every member of the family was awakened each time another rolled over during the night. The room also did not have a bath tub.
The food was acceptable but over-priced in the typical resort way -- an expensive buffet with a different cuisine each night, a typical poolside bar, and a white napkin dinner restaurant.
The hot springs were great, although we were disappointed to see busloads of tourists dropped off each day armed with "day passes," which made the pool area crowded & difficult to find a lounge chair.
The service was a disappointment. The most helpful person was the onsite tour service employee who booked our excursions. The bell and front desk staff did a serviceable job, but no one went "above and beyond." For the price and reputation, we expected much more.
- Official Description (provided by the hotel):
- Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more less
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- Also Known As:
- Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
- Tabacon Grand Hotel Thermal
- Tabacon Grand Resort Thermal
- Tabacon Resort
- Tabacon Hot Springs
- Tabacon Thermal Resort & Spa Costa Rica/Arenal Volcano National Park