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“Definitely not 5 star quality” 2 of 5 bubbles
Review of Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
Certificate of Excellence
GreenLeadersGold level
Wilmington, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Definitely not 5 star quality”
2 of 5 bubbles Reviewed November 12, 2012

The food at the restaurant at Tabacon was definitely not 5 star quality and was overpriced for the quality and service they provided. The staff could not communicate well in English so there were several miscommunications. The staff was not friendly. That was all the restaurant. In the rooms, we had too many problems with internet, water pressure (one day we had no water for 6 hours and other times there was very little water pressure, they would send someone to fix a/c when it was working fine, had multiple problems with keys not working.I understand that things go wrong but to pay for a 5 star there should not be SO many problems. The hot springs were excellent! I like to give credit where it is due. I would suggest you stay somewhere else and get a day pass for the hot springs - that would be worth paying for.

  • Stayed November 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Judywilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,046 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (474)
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English first
Birmingham, United Kingdom
Level Contributor
71 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed November 9, 2012 via mobile

We visited the hot springs one evening on a night pass. The thermal pools are amazing and I would definitely recommend, even tho a little expensive.

Italian buffet in the restaurant was great, but again a little pricey.

Only slight downside is some areas of the paths between springs could be a little better lit as you are walking round bare foot in the dark in places!

  • Stayed November 2012
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank JenifaHaych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

The grounds are INSANELY beautiful - the thermal spa is so amazing! Its more beautiful than the pictures made it seem - it's really been one of my favorite experiences.

The rooms are nice and the hotel staff are accomodating - no complaints there. If you're going to be going to the thermal spa, you might as well stay in the rooms, from a cost perspective.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank stephanie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 5, 2012

Tabacon is one of those places that you can enjoy regardless what kind of weather the area is under. Going to the Tabacon Resort is a great experience at any time of the day, you will have a blast if it is sunny and warm same as if it rains and get somehow cold. 100% recommended.

Room Tip: Ask for a room with a view of the Arenal volcano on the second floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdolfoQB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kearney, Nebraska
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

Tabacon is in a beautiful area of Costa Rica, the hot springs are a must if you are in the area. These can be visited on a day pass though which is plenty to see the beauty of these natural springs. The resort itself is little more than a hotel with tropical scenery. There is really very little there in the way of a bar or any atmosphere to speak of. To experience any of that you have to go to the hot springs which is just a short drive or a long walk down the road. EVERYTHING was over-priced, buffet supper was over $40/person and it certainly wasn't worth the money. Drinks were also very expensive and it made it hard to just enjoy it and relax without thinking about how fast your bar tab was adding up. They really have no concept of value there and the hot springs, while beautiful are not worth the stay, especially when day passes are available. We spent 4 nights there and 4 at Nayara and I wish we had spent our entire vacation at Nayara!

  • Stayed October 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JohnandJenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rumson, New Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

An amazing hotel and spa located by the Hot Thermal Springs of the Arenal Volcano. Beautiful rooms with plush amenities. We even had a jacuzzi to soak in after a day of zip lining and horseback riding.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

This place is beautiful and the spa really was first class all the way. Massages are given next to the raging hot springs (I Swedish massage and volcanic mud wrap). The masseurs are very talented and made sure we were comfortable at all times.
Dinner was not bad, but not superb. We happen to be there for Italian night. Chef was a little annoyed that night, I think. And I should mention that a glass of house wine was $11 each.
This place isn't cheap, but it's quite an experience and I'm looking forward to going back for the deep tissue massage.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JMZarate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tabacon Grand Spa Thermal Resort

Property: Tabacon Grand Spa Thermal Resort
Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#5 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park

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