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Reviewed May 30, 2019

We loved our 2 nights in the observatory. The breakfast was generous and wait staff willing to accommodate all our needs. The highlight was the bird feeder outside the dining room. The grounds had well kept nature trails and a frog pond with frogs we saw at night. The rooms were very comfortable and clean. This may be a difficult place to enjoy if you have limited walking ability.

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2019 via mobile

We’d had this booked a while and had high expectations. We had a Smithsonian room and it was great. Two double beds facing the volcano in beautiful clear weather!.. we loved everything about the place , grounds breakfast, reception, parking , and our room. The friendly and helpful bar staff , let me borrow a bottle opener for my room and was also helpful with some directions for me. Sitting out with a drink on the veranda with a drink was so nice. Our kids loved the pool, and they swam in the waterfall!... we all climbed to the top of the Nest and it in seriously high!... I spent 15 mins watching about 20 spider monkeys quite close at the same level as me !... I wish I’d booked an extra night here!... thanks AOL

Date of stay: May 2019
Trip type: Traveled with family
1  Thank mattg201797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2019

My husband and I just spent three nights at this lodge in a Smithsonian Room. This is a wonderful property for people interested in being close to nature. The lodge is set in a large track of land right at the base of the volcano. There are beautiful tropical gardens, pristine rain forest, miles of walking trails, a river and a waterfall. The rooms are spread out into multiple building, some near the restaurant and lobby and others out in the gardens. There is a lovely spring fed pool and a large hot pool for relaxing. We had a dead on view of the volcano out the wall of windows in our room. We were lucky to have very good weather so had a clear view of the volcano everyday. We also could see many colorful birds and even monkeys from our room, but saw much more on the guided tour and our walks on the trails. The lodge is not a luxury resort. If that’s what you want there are many in the area. This is a wonderful casual lodge with simple but comfortable decor. The bed was great, the service was fantastic, no AC but a very strong ceiling fan that was enough. We even had pretty good internet. The food is surprisingly good and reasonably priced. I would suggest the menu include less heavy pastas and more salads and meats with lighter sauces highlighting the delicious fruits and vegetables grown in the area. Finally we didn’t have a problem with the road in. It’s only a few miles of gravel right before you get to the entrance gate. The road within the lodge is paved. We drove on miles of very bumpy gravel roads in Costa Rica, but not at this lodge. We loved staying here and highly recommend it.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Marti N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austina889, Public Relations Manager at Arenal Observatory Lodge & Spa, responded to this reviewResponded May 21, 2019

Hi Marti N,

Thank you so much for taking the time to write a review about your recent stay at our lodge. We are delighted to read that you enjoyed everything about your stay with us. We make a grand effort to make every guest's stay an exceptional one, and we are overjoyed to hear that we succeeded on your behalf. We also greatly appreciate your constructive feedback regarding the menu. We will certainly consider your suggestions when making changes to the menu in the future. We wish you the very best with your future travels and hope to see you again.

Austin G.
Public Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

My husband and I spent 3 days at the Arenal Observatory on our first trip to Costa Rica and it was worth every bit of the bumpy drive up the side of the mountain! The lodge is set in the rain forest and we were rewarded with a variety of animal and bird sightings before we even were out of our car. The facilities are well maintained and the staff are attentive and helpful. It was the beginning of rainy season and we commented that it must be a full time job keeping the benches dried off as soon as there was a break in the drizzle each time. We took advantage of the morning tour of the trails with Eduardo - who was knowledgeable and obviously very proud of his country and the wildlife. The observation tours were great - allowing you to climb above the canopy and watch the wildlife. The buffet breakfast is excellent with the menu varied each day. They do have you a bit captive for supper - would not want to drive up into the lodge after dark if could avoid it - but the cuisine is top rate and we enjoyed the selections. And watching the sunset over the lake from the restaurant and deck was beautiful . The pool area is clean and tasteful and the spa area very pleasant and peaceful. Our room was comfortable and the porch was ideal for relaxing and watching the local wildlife up close. Would definitely come again to enjoy the area.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank janetgW821JN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019 via mobile

The company that we rent our scooter, la fortuna rentals recommended us to go there to have a nice view from the vulcano and we found much more than that! A nice spot to enjoy the day, with a lot of trails where you can see local animals and apreciate the rainforest, refresh yourself at a waterfall and have the best view of the vulcano! We had lunch at the Restaurant there and the food is amazing for a reasonable price! Really recommend your visit there!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank BrunaSteckling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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