We loved this resort. Older, but in the most beautiful mountain rainforest setting I've ever seen.
The first room they gave us was not good...mushrooms on the wall from plumbing leak. It was also tiny & uncomfortable bedding etc. When we complained to the manager; she was just wonderful. She went to see the growths & immediately transferred us to a much larger room w/great views of the mountain/volcano...no charge to upgrade either! The majority of the staff were good too. Their restaurant, though pricey, was very good & the included breakfast was outstanding. The free 2hr. nature hike of their jungle preserve was an added bonus! The drive from from the airport was one of the most captivating I've ever seen w/spectacular waterfalls & mountain views. One caution, if you rent a car (ours was included in our vacation pkg.) take the max. insurance, and look the car over well before you return it, and don’t leave it alone w/a service person. That person managed to put a dent in the rear panel w/his knee when we walked away. Thank God we had taken the insurance for $250. We will visit Arenal Lodge again.More
- Free Wifi
- Free Parking