We arrived at the property at approximately 9pm for a three night stay reserved online. We were tired after a long drive from the Caribbean coast and looking forward to getting our room and getting some sleep. Unfortunately, when we arrived we were informed that there was a mixup (partially due to language barrier) and that another couple arrived looking for a room earlier and that our room was given to them in error. They were very apologetic for the mixup and brought us to another similar property down the street to stay the night - the accommodations there were comfortable and clean, breakfast was included and they paid for our stay due to their error.
We finally came to stay at Brisas Arenal the following evening. The grounds and view of the volcano are beautiful. Our room was large and very comfortable - it was immaculately clean and stocked with towels and soap. Walls are very thin and we heard our neighbours quite clearly. There was no hot water on the first day that we arrived but this was not a problem thereafter. Breakfast is not included but was offered to us for $10/day ($5/pp) - we had an omelette with fruit on the first day and pancakes with fruit the next. All in all, we had a pretty good experience.
- Official Description (provided by the hotel):
- Here at Brisas Arenal hotel, nature is our passion. Surrounded by woods, gardens and serenaded by a wide variety of birds, you will discover the peace and tranquility you long for. Come and experience it for youself. ... more less
- Reservation Options:
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- Also Known As:
- Brisas Arenal Hotel Costa Rica/Arenal Volcano National Park