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“Good location, unfriendly staff” 3 of 5 bubbles
Review of Mayol Lodge

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Mayol Lodge
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good location, unfriendly staff”
3 of 5 bubbles Reviewed May 2, 2012

We arrived to Mayo Lodge after having booked a standard twin room. On arrival there was no one at reception and we had to wait about 10 minutes until one of the house keepers realized we were there.
We were taken to our room but the smell of mold was so strong that we asked for another room. We were told that they did not have anymore standard rooms available so we ended up paying more than expected for a 'superior'room.
The room was big, with A/C and great views of the volcano.
We decided to pay on arrival in cash, I asked for a receipt and as the owner was not there I was told they would give the receipt later. This never happened. I did not think this would be a problem what I was wrong!! The morning of our departure we left early in the morning as we were taking a bus to Puerto Viejo. As I went to reception to return the room keys I was told by the staff at reception that I had not payed for the room. I explained what had happened but the person at reception did not believe us and called his boss. We were running out of time and we almost missed our bus waiting for the owner. I had to explain to her what had happened again and she seemed to believe us but we almost did not make it to our bus.
Mayol Lodge was not a good experience at all. Avoid it if you can!!!!

Room Tip: Chose a room by the pool with views to the volcano. Avoid the rooms near the entrance.
See more room tips
  • Stayed June 2011, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Natilia77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    46
    54
    20
    7
    7
See reviews for
14
53
20
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed December 24, 2011

We took a 2nd floor room with volcano view but our room was also next to the road, so a bit noisy. We saw the volcano for 40 mins one night. The rest of the time it was cloudy.

The pool area was very nice, close to the river & very relaxing. We only swam once bec it wasn't that hot outside.

The room was big & clean but not fancy. Try to get a room closer to the pool. The downstairs rooms were a lot cheaper but not as nice.

Staff was ok. Not very friendly but ok. Soda El Rio up the street is great for breakfast. Viquez is also a great soda only a block away.

  • Stayed December 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Leighsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altmünster
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed February 20, 2011

We stayed one night at Mayol Lodge. Since we arrived quite late we had a rather quick look at the small room on ground level the unfriendly owner or caretaker offered for $ 35. When we came back after dinner and went to bed, we noticed a disgusting bad smell of mold on the pillows and mattress. The friendly muchacho who was on night shift gave us a nice and spacious room with much better facilities. Next morning we proposed to stay two more nights but in the big room for $ 35. The owner reacted extremely unfriendly again, so that we left this place very disappointed.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank elipes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mayol Lodge

Property: Mayol Lodge
Address: | 75 mts east from La Fortuna Bus Stop, next to Tacos Serrano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 38 B&Bs / Inns in La Fortuna de San Carlos
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mayol Lodge 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
Located in La Fortuna, this hotel is close to the rock pools, Arenal Adventure World, and Ecoglide Arenal Park. Local attractions also include La Fortuna Waterfall and Ecotermales Fortuna. Just 3 minutes walking from La Fortuna Bus Station. Hotel Features: In addition to a restaurant, Hotel Mayol Lodge features an outdoor pool. Other amenities include a poolside bar and complimentary wireless Internet access. Room Amenities: Guest rooms have complimentary wireless Internet access, complimentary high-speed (wired) Internet access, cable TV, air conditioning or fan, private bath with hot water. ... more   less 
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Also Known As:
Mayol Lodge Costa Rica/Arenal Volcano National Park

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