On our second trip to CR/Arenel, we ended up here in a bad storm even though our hotel does not recommend this restaurant. We sat down and were ignored the first 15 minutes although the British family next to us (that sat down after us) were immediately attended. Finally we were brought bread and water. I could see the waiters grumbling over who was going to take care of us. After about 10 more minutes, our waiter (Melvin) came over. He did not introduce himself, he did not ask what we would like to order he merely said "Ready/" and began looking distractedly around the restaurant. I speak a little Spanish and always try to use it. I told him (in Spanish) to hold on that we had not ordered drinks yet. He acted very annoyed and put out but took our drink orders. 15 more minutes later we had our beers. He took our food order, gave us more annoyed expressions over our request for two checks and then walked away never to be seen again until the checks were brought to the table. The food was average at best. At the end of the meal I found Melvin and asked him if he had a problem waiting on Americans. He actually laughed at me and corrected my Spanish. Really? I try to never be that typical American tourist that starts jabbering off in English just expecting people in other countries to understand and serve me. We finished our heated discussion and I told him that I would be writing this review. He laughed again. Maybe the other waiters would have been nicer our just not flat out rude to our faces but the food isn't even worth it anyway. If you are from the United States, I would not go here. You will leave angry and disappointed. There are so many fantastic restaurants in Arenal/La Fortuna, don't waste your time with theses people. They don't like us and they don't want our money. Good Riddance.