I didn't have a good experience right from the start. It took 45 minutes from the time I made the call until the hotel van picked me up. i almost gave up and took a taxi. The hotel was less than 10 minutes away. The room was spacious and clean but there were a number of problems. First. the door did not have a proper deadbolt and the flimsy door lock could be opened easy from the outside by any amateur.I have been to Costa Rica before and theft is epidemic here. I placed a chair against the door as aditional security. Their was no security guard patroling. I could see daylight betwen the door jam and the wall. The mattress was slightly less firm than a wooden plank. I didn't sleep well. The hotel is also on the airport flight path and jets are lading every 20 minutes. Quite noisy.
When I went down for dinner and sat at a table in the restaurant the staff ignored me. They were glued to the TV watching the election returns. I had to get up and ask for service. The hotel appeared quite empty.
I told the staff I needed a shuttle to the airport at 5 am and they told me they would wrap my breakfast to take with me. At 5.05 there was no sign of my driver so I had a worker doing laundry pound on the owners door and eventually a sleepy guy appeared and drove me to the airport. I didn't get my breakfast.
The price was $85 including the shuttle and I think it's excessive for what I received. There was no free internet unless you had your own laptop.
- Official Description (provided by the hotel):
- Our well-situated 15-room hotel is located only three and a half miles away from Costa Rica's main airport, with free shuttle service to accommodate to all flight patterns. Our transportation service reach most of the rental car return offices, and the easy access to the Inter-American Highway makes the Hotel Robledal the perfect stop for travelers exploring Costa Rica’s beaches and national parks or doing business at the nearby free trade areas. Our complimentary breakfast includes the best selection of fresh fruit and Costa Rican coffee. ... more less
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- Also Known As:
- Hotel Robledal Costa Rica/Alajuela