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“Don't stay here!!”

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Hotel Brillasol Airport
Ranked #10 of 27 Hotels in Alajuela
Certificate of Excellence
Reviewed February 8, 2012

Where do I start?? We stayed here our last night in Costa Rica before our flight the next day. No AC and it was hot! There is so much noise it is almost impossible to sleep. Lots of feral cats wander the property making noise all night, dogs barking, roosters crowing, planes overhead. I find it hard to believe tripadvisor ever rated this one, and a 4 star at that! Must have been when it was brand new! I ended up with what I am assuming were flea bites on my ankles that I had an allergic reaction to. Probably from all the cats wandering around. Still contending with the bites almost a week later.
Bathroom was gross, mold growing all over, and when you flushed the toilet it sounded like an air raid siren. Beds, linens and pillows were terrible!!
The only bright spot at this hotel was the restaurant and its staff. Food was decent and hot and not overpriced. The breakfast that is included had a lot to offer. Waiter, Guillermo, was excellent considering how busy they were and he was the only one working.
Tripadvisor needs to revisit this hotel. The hotel needs to make some changes for sure, starting with flea bombs.
Would NOT stay here again.

  • Stayed: February 2012, traveled as a couple
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4  Thank Annertaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 - 151 of 309 reviews

Reviewed February 8, 2012

We stayed at this hotel on the recommendation of aquaintances, mostly because it was so close to the airport and the hotel arranged for us to be picked up from the airport at no extra cost. Also, the next morning, they brought us to a nearby hotel, where we met our shuttle bus to go to the south Caribbean coast. Our room was pleasant, but it smelled musty. We arrived in the early evening and didn´t feel safe walking around the neighbourhood, so there wasn´t much to do. We had dinner at the hotel, and it was okay and reasonably priced. The breakfast was included with the cost of the hotel and was tasty. We recommend this hotel as basic accommodation, if you´re looking for a place to sleep and won´t be staying long.

  • Stayed: January 2012, traveled as a couple
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Thank Cutetreefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

I loved this place. The rooms are not especially fancy with tiled floors and basic furnishings. The landscaping is wonderful, with lush jungle greenery. The staff here were great, very helpful and friendly. There is a shuttle to the airport, which was very convenient and quick. We enjoyed walking around the area, there is a little mini-mart right outside the gate, and several good restaurants about a 5 minute walk if you turn right out of the gate. Rooms were about $70 for a double.

  • Stayed: February 2012, traveled with friends
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Thank WI_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2012

This is not the first time I have had the pleasure of staying at Brillasol, but this time I stayed longer than usual--about eight nights because I was having medical procedures, including gall bladder operation, in nearby San Jose. The rooms are clean, beds are comfortable, and although I usually do not like watching TV while traveling, this time I appreciated the Spanish and English cable channels. Breakfasts are delicious (and free). Suppers are excellent and reasonably priced. But what makes Brillasol extra special is the extended family/staff, friendly and happy to help in any way they can. I feel like I have come home to family every time I stay here.

  • Stayed: January 2012, traveled solo
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Thank troonUtah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2012

the Brillasol has a really kind and mostly bilingual staff that can cook a mean costa rican typical breakfast included in the cost. The rooms are comfortable and include nice outside seating to enjoy a first or last day cocktail. we also appreciated the tv in our room with HBO and Cinemax. they have internet access and free computer usage. like i said though, the free pickup and dropoff at the airport is worth every penny as ive heard horror stories of people being robbed at or near the airport. also, it seems like there is a sea of people waiting for a small number of cabs. the one negative is that their 5 minute proximity to the airport yields some noise from airplanes close by. i would... no, i will stay here again.

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  • Stayed: January 2012, traveled with friends
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1  Thank Percfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2012

Conveniently located to the airport, a Brillasol shuttle will pick you up if you give them the flight number, and take you back; they'll also provide transportation to tour pickup points or interbus. Very clean rooms, attractively landscaped grounds behind a wall in a residential area. Great breakfast included and the prices are cheap; dinner from a reasonably priced menu. WiFi plus one internet terminal available. My sisters and I made it our central point in the Highlands from which to venture on day trips. You can catch a city bus to town for transfers, or they'll call you a cab. One sister returned for gallbladder surgery (retired before 65 so no health insurance in the US) and they brought her tea and toast for lunch, even though lunch isn't something they regularly offer. Thank you, Brillasol family, for making our stays so comfortable and worry-free!

  • Stayed: January 2012, traveled with family
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Thank greyheaded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

The people here are so friendly and willing to help you out. They not only picked me up at the airport, but also gave me a free shuttle to and from where I was supposed to pick up my bus to Limon. They have internet, an international phone, a pool, cable TV in my room, and I only paid $60 per night. Everyone was so considerate; I felt really safe traveling by myself, especially because they were so willing to drive me anywhere. Owners Flor and Luis really have a nice place here that's slightly under the radar.

  • Stayed: January 2012, traveled solo
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Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Brillasol Airport

Address: El Roble de Alajuela, Alajuela 17274050, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 27 Hotels in Alajuela
Price Range: $41 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Brillasol Airport 3.5*
Number of rooms: 18
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Also Known As:
Brilla Sol Hotel
Hotel Brillasol Airport Costa Rica/Alajuela

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