Stayed at the Courtyard for the end of a trip earlier this year. We usually try to stay at any of the Marriott family of hotels because we've come to know what to expect. This was the first time we've been quite disappointed with our experience. Our first room was on the ground level which left folks on the pool deck able to look (and get access) into our room. Luckily, we were moved after a short wait. The restaurant downstairs was out of most food selections hours before closing time (no pizzas, pastas, most of the salads). The staff was less able to communicate with us than any of the other 5 hotels we had stayed at over the past 2 weeks (I don't expect fluent English in a foreign country, but the difference in the Courtyard was staggering). Unfortunately, I had to make a 1-800 call to my airline due to flight changes. Due to the length of call (being on hold) the cost was over $200USD. Hotel wouldn't budge. I understand that is their right, but a few streets down the Hampton offers free US calls (we got moved by the airline and found this out).
Bottom line, I'd recommend another airport hotel for travelers. The only nice thing was the airport shuttle, which is offered by other hotels in the area.
- Official Description (provided by the hotel):
- The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, this LEED-constructed Alajuela hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more less
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- Also Known As:
- Courtyard San Jose Airport Alajuela Costa Rica