My husband and I stayed here on our last night in Costa Rica and we were expecting MUCH more, based on all the good reviews on Trip Advisor.
First, picture dark and dingy motel rooms the size of a college dorm. Then picture the fact that our "superior" room (Room #4) smelled like a dirty ash tray---the stale cigarette smell immediately ruined the experience for me the moment we checked in! The cleaning staff must know about the smell because the other smell in the room was that of heavy cleaner which I imagine was used to try to mask the cigarette smell. There were also small black spots all over the floor that, upon closer inspection, appeared to be multiple chips in the tile floor. However, at first glance it just looked like grime and dirt. Again, NOT a good first impression.
I opened the window in our bathroom to try and freshen our room up but that was a mistake---the back wall must be where people go to smoke because we continued to get wafts of cigarette smoke into our room. We tried to open the window by our bedroom but the same thing happened. SO GROSS.
We checked in around 8:30 p.m. after our drive from Dominical. Despite our directions being fairly simple, the hotel is not well marked on the main road and we drove up and down trying to locate it. We decided to eat at the hotel restaurant, mainly because we didn't feel like driving anywhere. What we should have done is walk down to the little soda right outside the entrance to the hotel because the hotel food was terrible! Definitely our worst meal in Costa Rica. I got a chicken cosado (because how can one mess that up in Costa Rica)--but they did! It was mostly inedible---nothing tasted fresh and the chicken was very salty---the vegetables were very salty too and everything tasted very "processed"--not fresh like all of our other meals on our trip. My husband's meal was the same. He got another chicken dish and it was very salty and processed. He also ordered a mojito that he could barely choke down---it was basically heavy syrup and ice with some sort of herb (not mint).
Because my dinner was so terrible I did not even go to breakfast in the morning. My husband did and said it was ok---said the banana bread was very good but nothing else served was memorable.
Then we took showers. THAT was an experience. My water went from scalding hot to icy cold multiple times without me even touching the handle. The water pressure also varied from barely there to normal water pressure. The water pressure was not as big of a deal as the temperature fluctuation---that is totally unacceptable.
We spent the next day by the pool before heading out to the airport. The pool water too cold to enjoy, but again, not a big deal as I do not expect pools to have heaters in Costa Rica. But once I saw how dirty the pool tiles were I would not have gotten in the water anyways--they really need to be scrubbed! They were dingy and gross and continued with the overall theme of dirtiness in this hotel.
On a positive note, all of the staff we interacted with---the man at check-in, our waiter, the night guard, and several cleaning staff--were all very friendly and welcoming. Unfortunately their friendliness did not overcome the overall run down appearance and dirtiness of the property. I would definitely never stay here again and would not recommend anyone to stay here. This was the 4th hotel/B &B we stayed at on our 11 day trip and it was by far the worst (and most expensive!).
- Official Description (provided by the hotel):
- Hotel La Rosa de America is a friendly and peaceful garden oasis conveniently near the San Jose Costa Rica Airport (SJO). With our emphasis on service, we are the vacation home base of choice for many guests visiting Costa Rica. Our staff have a wealth of information about the country and are happy to share that knowledge! The hotel is located on a gorgeous and carefully maintained property, in the sunniest part of the Central Valley - La Garita. We offer a selection of great accommodation options in rooms located around a large carefully maintained tropical garden and sparkling clean swimming pool. Rooms come in Superior and Standard types with Superior rooms having air conditioning, flat screen TV's, bar fridges and more! La Rosa is is ideally suited to guests arriving from a tiring flight and wanting time to adjust to the country in safe, friendly and beautiful surroundings. ... more less
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- Also Known As:
- La Rosa De America Hotel
- Hotel La Rosa De America Costa Rica/Alajuela