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Hotel La Rosa de America
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Reviews (739)
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All reviewsbanana breadcosta ricaclose to the airportsan josefamily suitesuperior roomzoo avelast nightnice poolrental carbeautiful groundsbunk bedsceiling fannext morningwould definitely stay here againrooms are smallfresh fruit
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Reviewed August 26, 2011

The hotel was actually recommended to us by one of their competitors, and I'm so glad for the tip! This little hotel certainly exceeded our expectations (cleanliness, proximity to airport, lovely landscaping, QUIET, staff friendliness and helpfulness).

We chose this hotel for its proximity to the San Jose airport, 10 min ride, as it was enroute to our destination, Monteverde. From our home in CT, we communicated with the hotel manager, who arranged for airport pick up and car rental delivery to the hotel - both highly recommended and valued!

The rooms (we rented for both our arrival and departure of Costa Rica) were exceptionally clean and nicely appointed (more so the updated section of the hotel). The grounds and pool are lovely and best of all, it is very quiet - great for sleeping.

Other than quietude and cleanliness, I think what really impressed me was the genuine friendliness and helpfulness of the hotel manager, Robert, and his staff. It didn't matter who we interacted with, management or over night desk clerk, (arranging for rides, early morning breakfast to-go bags, even a hand-written map getting us to Monteverde!) everyone was so nice and really made our stay in Costa Rica easier and more enjoyable.

If you're travelling in this area of Costa Rica and will be staying in a hotel, I would absolutely recommend Hotel La Rosa de America!

  • Stayed: August 2011, traveled with family
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3  Thank Jeaneena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob_Hick, Owner at Hotel La Rosa de America, responded to this reviewResponded September 20, 2011

We are very glad you enjoyed your stay with us so much! In a significant way, we use guest responses in this forum as a hotel "report card". Our staff follow guest responses very closely and take great pride when they see their departments mentioned in such a positive way!
Our focus at Hotel La Rosa is to ensure guests arriving and departing are able to get a good night's sleep in a beautiful, peaceful, safe and natural surrounding. From the comments in your review, we are glad that you feel we are achieving this desire.
Again, thank you for allowing us to host you during your Costa Rica vacation! We hope your vacation was all that you hoped and that you will return again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2011

entering Rosa's beautiful grounds after an hour stuck in traffic felt like entering an alternate universe. Staff and room were equally lovely and tranquil. Only downsides: couldn't get hot water in the shower (despite following instructions) nor wi-fi in the room. Still, I strongly recommend this place, especially as an alternative to downtown San Jose.

  • Stayed: August 2011, traveled solo
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1  Thank Susaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob_Hick, Owner at Hotel La Rosa de America, responded to this reviewResponded August 23, 2011

We would like to thank you for your recommendation of our hotel. We are very happy that you enjoyed your stay with us!
We have worked extremely hard to provide a different hotel experience for travellers arriving in Costa Rica. Specifically an experience focusing on beautiful, safe and peaceful gardens combined with unlimited service. Our staff very much appreciate hearing from guests when we get it right and most of our staff actually follow with pride, on their own time, online guest responses such as yours.
We regret the problem you had with the hot water shower system but we are grateful to you for letting us know. Since your stay we have removed all but one of the gas powered on demand units from the hotel due to problems and guest concerns. We will actually be running a blog on our Hotel Blog site shortly to more explain the problem and the implementation of our solution. (basically rip it out and replace) :-) We have only one unit remaining and it will be replaced at the end of August.
The Wi-Fi is another project under constant modification to improve it. We have significant problems with the signal penetrating the concrete walls of the more distant cabins even though we utilize N routers with access points. However we do hope you were at least able to get signal on your patio.

Again, thank you for your stay at La Rosa! From all the staff, here we very much appreciate your comments and respect your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2011

This was our second visit back to Costa Rica, and we chose this hotel again for a quiet place close to the airport. Our experience at this place was even better! They have upgraded the rooms and made them fancier, and we loved that they now have coffee available before the dining room opens for breakfast. They had more things for breakfast this time, too. They've added eggs and cheese for us protein-lovers. The gardens were fantastic, and we saw lots of birds near our cabin. One thing we really like about this hotel is that the staff actually come up to you and ask if you need anything, or if you had a good sleep. In many places we stayed at the staff sort of disappeared after giving you the room key and taking your money. Here, they told us what was available at the hotel, where we could find what we needed, and gave us directions. There were lots of restaurants close by, and one night we ate really good Costa Rican food and the second night we decided to have Italian at a fancy place down the road. Before we arrived in Costa Rica, the hotel helped us find a good deal on a car rental, and the car company brought the car right to the hotel.
We wanted a tour so they gave us advice on what might suit us, and we had a really good day tour of Poas Volcano, which we weren't able to see last time we were in Costa Rica. A new butterfly garden has opened up down the street, which wasn't there last time, and we really enjoyed that too.
The rooms were very clean and we liked the little details of the cute towel-shapes! The rooms aren't huge, but the price is good and they have a great swimming pool and wi-fi. We were treated with genuine hospitality and care. We overslept on the morning of our flight, and we were in a big rush, and the girl at the desk helped us checkout really fast and got us a taxi in 5 minutes. We didn't have time for breakfast so she quickly packed us some banana bread and fruit and drink so we would have something to eat along the way.
We would definitely stay at this hotel again. We had a great time."

  • Stayed: July 2011, traveled as a couple
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1  Thank Taylan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

great place to get your bearings once you arrive. They were attentive to our needs and questions. Even gave us a sack breakfast when we had to leave early.

  • Stayed: August 2011, traveled with family
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Thank wearytraveler80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

We stayed at La Rosa in November 2010 with my husband and our two daughters (age 9 months and 2 1/2 year). We stayed at this place three times during our 3 weeks vacation. Rooms are clean, breakfast is yumm (especially the banana bread), pool is great, and the most important, the staff is so friendly and helpful. We had a hard time travelling with the babies at the beginning and Robert took a lot of time to help us with that. He suggested activities that woul be appropriate with the babies, showed us the way to get there. He even had the kindness to upgrade our room to a suite for the babies to be more confortable. Also, I sent my mom (who speaks no spanish nor english) to La Rosa and they arranged everything for her to meet us at La Fortuna (taxi, bus, ...). From the begginning (reservation) to the stay, everthing was perfect. Thanks to Robert and the staff of La Rosa.

  • Stayed: November 2010, traveled with family
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1  Thank Melou81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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